Gem store bug

Gem store bug

in Bugs: Game, Forum, Website

Posted by: Flamealchemist.2681

Flamealchemist.2681

Around 2 days ago i bought a rich Dragon coffin…and not one but 5 for 400 gems….and this time amazingly i didnt recieved them….in the history of items purchased…it is there.

But i neither got a mail.. nor black lion trading person has it…nor anyway that i can know….

Is there some way i can get them…and yea i was out of city for two day had to leave abruptly….just made clear on that

Gem store bug

in Bugs: Game, Forum, Website

Posted by: mercury ranique.2170

mercury ranique.2170

Hi Flame,

This is very likely not a bug that needs to be reported here. I’ll ask you to do the following:

a: check you have room in your mailbox. It often helps to delete a few mails and the mail with the item will arrive.

b: If this doesn’t help please file a supportticket at support.guildwars2.com (ask a question) and support will look into this and manually fix it for you.

Arise, ye farmers of all nations
Arise, opressed of Tyria!

Gem store bug

in Bugs: Game, Forum, Website

Posted by: Kyllaa.1385

Kyllaa.1385

As mercury said, this is typically a full mailbox issue, delete a few in game mails and you’ll most likely receive them soon.

Gem store bug

in Bugs: Game, Forum, Website

Posted by: Flamealchemist.2681

Flamealchemist.2681

Thanks a lot

that simple thought neva came to my mind
thanks a lot again…..even though got nothing good out of those