Gem store error

Gem store error

in Bugs: Game, Forum, Website

Posted by: vyanne.8506

vyanne.8506

There’s sales at the moment that about going to expire in six hours, and I can’t buy gems because I get an error telling me to try again later. My payment method is current and has had no previous problems.

I’ve sent in a bug report and waited for most of the day. I -really- hope that I don’t get charged belatedly at the non-sale price.

Gem store error

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

If you mean an in-game Bug Report, that will garner no response as indicated on the Bug Report window.

For an individualized response, you can contact the Billing CS Team via the ‘Support’ link above/below and ‘Submit a Ticket’ for assistance.

(You can try purchasing a different amount of Gems; some players have success with that.)

Good luck.

Gem store error

in Bugs: Game, Forum, Website

Posted by: vyanne.8506

vyanne.8506

By the time they get back to me, the sale will be over. I’ll contest any belated charges and move on. Thank you, though.

Gem store error

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

If your Support ticket is received before the sale ends, the Team usually honors the sale prices.

But, if you want to wait, sobeit. Good luck.