Getting stuck in the map/seeing map art issues?

Getting stuck in the map/seeing map art issues?

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Posted by: Jason King.2647

Jason King.2647

Live Response Embed

Please post them in this thread if you come across any sort of bug that fits in the following categories:

- Stuck in the terrain or a prop
- Textural/graphical issues with the environment or world props
- Terrain or world props disappearing/flickering
- Anything else that you feel might be an art bug

General Guidelines:
- Take a screenshot with your mouse hovering over the minimap while it’s zoomed all the way in so we can see the sector name. Make sure your screenshot has a clear view of the issue too!
- If you got stuck, please describe to us what you were doing before hand, along with a screenshot (this includes listing any skill you may have used upon being pushed inside the terrain).
- If you can, open up the screenshot in a picture editor (like MS Paint) and circle or point to the issue.
- If the world or large areas of land appear to “pop” in and out or “flicker,” please be sure that you are facing the appropriate direction in your screenshot and follow the screenshot directions.

Any other art issues:
- Be as descriptive as possible
- Take a screenshot

Please attach the screenshots to your forum post rather than hosting it elsewhere.
If you have a video of the issue, please upload those to YouTube (unlisted) and link that along with your other bug information here.

For more Bugging Best Practices, see this thread.

We appreciate everyone’s help with these issues. Thank you!

ArenaNet Community Team
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Posted by: Mif.3471

Mif.3471

Eternal Battlegrounds Overlook (Red) Keep

The stairs to the lower gate directly under the giant lion statue have an invisible object on one side that prevents you from running up the stairs on the left, and conversely makes you walk along an invisible platform before falling off when going down on the right.

It’s a very annoying issue when you are trying to defend the gate during an attack.

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Tarnished Coast | Best cookies in all of Tyria

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Posted by: Aquarion.4312

Aquarion.4312

when my camera get close to the ground or hits a wall im getting Ex-ray vision and see all the other floor rout and other thing through the Floor

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Posted by: Mif.3471

Mif.3471

when my camera get close to the ground or hits a wall im getting Ex-ray vision and see all the other floor rout and other thing through the Floor

This is a bug with Ambient Occlusion when enabled in Nvidia Drivers.
Disabling it in Nvidia control panel will fix the problem.

Tarnished Coast | Best cookies in all of Tyria

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Posted by: JK Arrow.7102

JK Arrow.7102

Yesterday I did a few AC runs. In 2 of them, there were issues with getting stuck within the map. First time I got stuck in the small stairs in the Lover’s room while clearing burrows. In another run I got pushed through the closed door clearing burrows with Hodgins and another party member got stuck in the bookshelves.

I think it has to do with the burrows when they are destroyed. They almost seem to expand and push players outward. Even through terrain or objects.

If it happens again, I’ll try to grab screenshots. Let me know if you need more details.

(edited by JK Arrow.7102)

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Posted by: Elric Of Melnibone.4781

Elric Of Melnibone.4781

I have opened a number of in game bug reports taking screenshots of where I was. It seems I have a knack for falling into these things as I developed a bad habit from GW 1 because you had to go around every area rubbing the paint of the borders to make sure you got every fraction of a percent of the map. Is there any way to lookup the status of bugs I have reported?

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Posted by: xXCygnusXx.5736

xXCygnusXx.5736

I had posted in the previous forum before this specific thread was formed on page 16. I am having the problem where pieces of the environment are randomly appearing and disappearing along with very large blue streaks and lines. I had thought I fixed the problem by updating my video card’s drivers and switching to windowized fullscreen, but today when I logged in, my problems came back.

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Posted by: zukka.3016

zukka.3016

Missing/poor facial textures behind the t2 cultural charr helm

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Posted by: jokermo.3058

jokermo.3058

im stuck in this ship i cant waypoint because the skelk above me is alive and the game thinks im in combat
south suncove
near pearl islet waypoint

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Posted by: Fionnbharr.9074

Fionnbharr.9074

Was attacking grasping hands near Wardenhurst WP in Caledon Forest, using Guardian sword skills (new toon) – poss flashing blade. Now can’t get out/off hillside, might be stuck behind rock but no end of jumping helps break free. Have now WP’d out.

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Posted by: Flagello.1509

Flagello.1509

Stuck in some rocks south on the skill point in Elisum Beach, trying to jump over some old tree.

Cheers

http://i47.tinypic.com/2i9r2c0.jpg

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Posted by: Aspeon.3520

Aspeon.3520

When standing near the entrance to the Arah dungeon, if I reorient the camera to face out of the entrance, it “backs up” a little and a lot of stuff turns invisible. There are a couple blacked-out character names where the name renders but not the character.

(The second screenshot shows where I’m standing. From here, I can reorient the camera to repro the issue.)

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Posted by: Kvothe.3409

Kvothe.3409

I was running the Ascalon Fractal last week, and when I tried to destroy one of the ballistae in the final courtyard it shot me through the ground into the ocean below. :/

I was able to swim under the entire map, though I could not get back to the surface. Eventually I managed to have my friends pull an enemy mage to drop some AoE, which managed to kill me through the ground so I could respawn and loot the chest.

I also had an experience in the Cliffside Fractal where after the final boss was killed, I was stuck in one of the cages. There was no way for me to get out of it, or kill myself, so I missed out on looting the chest.

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Posted by: deffy.1320

deffy.1320

well poor deer, i did free it.

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Posted by: Zombie.2310

Zombie.2310

I was running the Ascalon Fractal last week, and when I tried to destroy one of the ballistae in the final courtyard it shot me through the ground into the ocean below. :/

I was able to swim under the entire map, though I could not get back to the surface. Eventually I managed to have my friends pull an enemy mage to drop some AoE, which managed to kill me through the ground so I could respawn and loot the chest.

I also had an experience in the Cliffside Fractal where after the final boss was killed, I was stuck in one of the cages. There was no way for me to get out of it, or kill myself, so I missed out on looting the chest.

Our group had a similar problem when we played that map last saturday. The cage was not attackable and in the end out entire party was stuck in that one cage. We had to give up. I really wished I had the GW1 version of Blood Is Power at that time.

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Posted by: ThaArchivist.3579

ThaArchivist.3579

Got stuck after getting POI “Spentlung Depth” then swimming up where there is a small hole…. its so small you get stuck and almost die cause things attack you.

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Posted by: CrumbleZ.8372

CrumbleZ.8372

Hello ArenaNet

First of all, I apologize for my english, but I haven’t seen any “map art issue” topic in the french forum, so I post this here.

This Issue is located in Harathi Hinterlands, over a little building where texture is placed on a non-physical 3D model, while the actual 3D model has a different form. This makes us able to walk through/over the texture.

I hope screenshots will be help you much than what I can say. Kinda hard to explain this in another language

The waypoint on the minimap is the “Junction Camp Waypoint” in Harathi Hinterland

Best regards

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Posted by: avshar.1460

avshar.1460

Had a weird one today. Sorry i forgot to take pic of it but i was walking in an area where there was tall grass in Plains of Ashford and the grass was bending out away from my character in a very exaggerated fashion. Like i was three or four times my actual width. This went on for about 5 minutes and then i left the area where the grass was for a short time and when i went back it didn’t do it again. Not sure if its a fluke or if there will come a time when it does it again. Looked very weird.

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Posted by: Kyx.4380

Kyx.4380

Since che patch i noticed some textures “missing” in fractals, in the asura stage…. some of walls/floors were just invisible, and i was not the only 1 who had this bug, but others didn’t have any issues; don’t know if it affects other zones/instances, but i’ll post a screen-
I also got some graphical issues in LA, but i don’t know how to describe them… it’s like if giant blue pixels kept flickering around all the place.
Never got this bugs before… anyone else experiencing this?

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Posted by: Zeno Iagara.8540

Zeno Iagara.8540

While exploring the Blackhold Mine Camp I was in the large cavern where the chest is located when I was knocked over the edge. I landed on top of the right side waterfall (as you stand looking at the chest). I tried to jump onto a ledge and ended up down a hole at the back of the waterfall, as I was stuck in the hole I followed it into the landscape.

I didn’t take more screenshots I wasn’t expecting to end up where I did

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Posted by: Zero.4905

Zero.4905

I have opened a number of in game bug reports taking screenshots of where I was. It seems I have a knack for falling into these things as I developed a bad habit from GW 1 because you had to go around every area rubbing the paint of the borders to make sure you got every fraction of a percent of the map. Is there any way to lookup the status of bugs I have reported?

I’m having the same exact issue! There’s also frequent little lag. Playing on the lowest settings and running an Acer Aspire computer with HD Intel Duo Core processor, so it’s not a tech problem.. or shouldn’t be

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Posted by: frans.8092

frans.8092

Cursed Shores, south-west from Cathedral of Silence – near a colony of Risen Gorilla’s. Got stuck after trying to find a path higher up. I can see the area where before it, but invisible walls keep me locked up behind the coral.

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(edited by frans.8092)

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Posted by: frans.8092

frans.8092

Fields of Ruin, Charr outpost near Tenebron Lake. Got stuck behind the outer wall, where I could walk along most of the wall, but I didn’t find a way back. Did get to chat with the karma vendor, but still behind bars …

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Posted by: wildcode.5403

wildcode.5403

So, I was romping around in my stroyline, defending Fort Trinity, closing the gates and feeling rather secure until I looked around. The westen gate when it closes has a huge opening on the left side. Here are some pics to show.

And just to add, yes you can easily exit and enter through the hole.

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Posted by: karus.9817

karus.9817

My character stuck at loading map FROSTGORGE SOUND and closed the client

Follow the LOGS

—> Crash <—
Fatal Error: Fatal disk-error (23) on read,
App: Gw2.exe
Pid: 964
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 16203
When: 2012-12-11T16:13:09Z 2012-12-11T14:13:09-02:00
Uptime: 0 days 0:02:40
Flags: 0

—> System <—
Name: RI-PC
IpAddr: 192.168.0.100
Processors: 6 [AuthenticAMD:15:10:0]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 5446MB/ 8190MB 66%
Paged: 13003MB/16378MB 79%
Virtual: 2450MB/ 4095MB 59%
Load: 33%
CommitTotal: 3375MB
CommitLimit: 16378MB
CommitPeak: 4043MB
SystemCache: 1546MB
HandleCount: 29279
ProcessCount: 67
ThreadCount: 1531

—> Process Memory <—
Private: 998MB
WorkingSet: 657MB
PeakWorkingSet: 1069MB
PageFaults: 983627

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> ThreadPoolFile01 Thread 0×1550 <—

—> Trace <—
Pc:00c632e7 Fr:36d1fddc Rt:006668f5 Arg:012a3440 0000020e 012a3494 00000017
Pc:006668f5 Fr:36d1fe14 Rt:00667b2f Arg:06d63f40 06d63ec0 0d968ea0 06ccfa10
Pc:00667b2f Fr:36d1fe2c Rt:00667dd9 Arg:00000017 00000000 36d1fe58 0066aa00
Pc:00667dd9 Fr:36d1fe3c Rt:0066aa00 Arg:0d968ea0 00000000 06ccfa10 00000000
Pc:0066aa00 Fr:36d1fe58 Rt:00669266 Arg:0d968ea0 00000000 06ccfa10 06ccfa50
Pc:00669266 Fr:36d1ff00 Rt:00669351 Arg:06d63ec0 000003e8 36d1ff28 06ccfa50
Pc:00669351 Fr:36d1ff20 Rt:006693b5 Arg:00000000 00000000 068230b0 006689af
Pc:006693b5 Fr:36d1ff44 Rt:008bf30d Arg:068230b0 1170f198 00000000 00384ba0
Pc:008bf30d Fr:36d1ff7c Rt:008bf3b5 Arg:00000000 36d1ff94 76b833aa 00384ba0
Pc:008bf3b5 Fr:36d1ff88 Rt:76b833aa Arg:00384ba0 36d1ffd4 77ba9ef2 00384ba0
Pc:76b833aa Fr:36d1ff94 Rt:77ba9ef2 Arg:00384ba0 4131b97e 00000000 00000000
Pc:77ba9ef2 Fr:36d1ffd4 Rt:77ba9ec5 Arg:008bf333 00384ba0 00000000 00000000
Pc:77ba9ec5 Fr:36d1ffec Rt:00000000 Arg:008bf333 00384ba0 00000000 00000000

—> Thread registers <—
eax=36d1f8ac ebx=00000000 ecx=00000000 edx=00000040 esi=00000000 edi=00000003
eip=00c632e7 esp=36d1fcc0 ebp=36d1fddc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246

eax-32 36D1F88C 00000000 fffffd34 000002e4 fffffd34
eax-16 36D1F89C 000002cc 00000019 00000000 36d1f8ac
eax 0 36D1F8AC 80000003 00000000 00000000 76ebc41f
eax
16 36D1F8BC 00000002 00000002 10365a60 00000280
eax+32 36D1F8CC 0000002e 00000040 36d1fc30 36d1f9b0
eax+48 36D1F8DC 36d1f900 008c2f0f 36d1f9b0 00000000

—> Code <—
00C632C7 c5409fff 8b450c6a 0050568d 95fcfeff .@…E.j.PV…..
00C632D7 ffb90300 0000c785 f8feffff 00000000 …………….
00C632E7 e8e4b3a0 ff8b4dfc 33cd5ee8 c295c5ff ……M.3.^…..
00C632F7 8be55dc3 cccccccc cc535657 b990736b ..]……SVW..sk
00C63307 01e8b31f a0ff8b1d 7cce5b01 8b3d74ce ……..|.[..=t.
00C63317 5b0133c0 b990736b 01a374ce 5b01a378 [.3…sk..t.[..x

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Posted by: Account.9832

Account.9832

Please post them in this thread if you come across any sort of bug that fits in the following categories:

- Stuck in the terrain or a prop
- Textural/graphical issues with the environment or world props
- Terrain or world props disappearing/flickering
- Anything else that you feel might be an art bug

I and several people asked this on a similar thread, but never got a reply, so here goes again:

Why?

Doesn’t the game have built-in bug report form that not only attaches a screenshot but also stores information about the character’s coordinates, active events, system configuration, etc.?

Are those reports not reaching the developers? Is the bug report form… bugged?

- Al Zheimer

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Posted by: Aenaos.8160

Aenaos.8160

This bug is the reason I don’t log in the game anymore.
Very annoying.
I’ve reported it before in the general bugs,and in the art bugs forums.
In my report there is a video example and a GameAdvisor
test report.
I check the game from time to time,and last time I checked a couple of weeks ago
the bug was still not fixed.


This must be a camera bug.
It happens all over the maps,including cities and underwater areas.
As I move my camera around,parts of the environment disappear.
This is not a new problem.At least on my system it’s been happening since game launch.
Some of the earlier camera fixes made the bug appear less frequently,but since the latest camera smoothing fixes,the bug is all over the place.
I attach a small video with an example of the problem.
http://www.youtube.com/watch?v=SwI7n0uPi6I
———————————————————————————————————————————————————————

Link to original post.
https://forum-en.gw2archive.eu/forum/support/bugs/Parts-of-the-world-disappear/first#post978494

-Win a pip,lose a pip,win a pip,lose a pip,lose a pip,
lose a pip,win 2 pips,lose a pip,lose a pip…………..-
-Go go Espartz.-

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Posted by: Aenaos.8160

Aenaos.8160

A video example of some water areas,and what happens when
the camera goes under the water surface textures.
Note that this is common in areas where there’s at least
knee deep water,but not deep enough to swim in.
A simple fix telling the camera to stay over the water textures
in such areas would fix this.
http://www.youtube.com/watch?v=DC1TNPr9TYA&feature=plcp

-Win a pip,lose a pip,win a pip,lose a pip,lose a pip,
lose a pip,win 2 pips,lose a pip,lose a pip…………..-
-Go go Espartz.-

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Posted by: Alyce.4392

Alyce.4392

I’m having the problem of random environments popping in and out of existence and blue streaks as well as red outlined white diamonds popping up on my screen. it’s so bad I can’t play the game. Sometimes I’ll be running around and I’ll be attacked by nothing and then a centaur or something flicker in and then out of sight and I can’t fight back. I’ve tried un-installing and re-installing the game and that didn’t fix it so.. I have no idea what to do now. Please fix this soon; I’d like to play my game over my break..

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(edited by Alyce.4392)

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Posted by: Redclip.4391

Redclip.4391

So I’m not really stuck in the map but I am stuck in a snowman. I logged out right where it spawns. So now I’m stuck in one. I don’t know where else to post this but I figured its somewhat similar to the main topic.

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Posted by: chocopie.1974

chocopie.1974

mine doesnt load to another map it gets stuck in loading infinitely

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Posted by: Siliconmana.3816

Siliconmana.3816

Wayfarer Foothills @ Minotaur event.
Prior to event there’s an NPC with a cart near house.
There’s some anomaly that’s been there since release.
Just saw thread now so posting something while l think if it as l came across it last week again. Thought it would have been reported and fixed by now.
During event when crossing over where cart/NPC was, one is bounced back.
Tested it numerous times with a friend also.
Not sure how terrain maps work, but a couple of possibilities.
The only way to reproduce would be to Fraps, it’s late at night so l’ll try explain.
1. It’s an XY join point coordinate on a map/moving between map zones
2. On event start, cart and npc are triggered to turn invis and move under terrain, however they are not completely submerged. Still, if this were the case then one would assume that a character would climb over it, not get bounced back.

Since it’s been so long standing, it does deserve investigation. Thx.

[KnT][KnM] – Blackgate

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Posted by: Siliconmana.3816

Siliconmana.3816

Another issue with both thief and mesmer teleporting skills boucing character stuck under terrain. Happened numerous times in many different locations.
Reported early if not in beta. Have to teleport out. Seems there’s no way, even when l can see gaps in terrain to ‘bump’ back out.

[KnT][KnM] – Blackgate

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Posted by: VanishingHope.2517

VanishingHope.2517

Timberline Falls jumping puzzle Coddler’s Cove

Orbs are missing on lower graphical settings.

When set to Best Appearance, the orbs are visible allowing the puzzle to be completed.
When set to Best Performance, you see screen shot 2 and there are missing orbs.

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Posted by: populationcontrol.5072

populationcontrol.5072

I recently made a thread in the bugs section about coddler’s cove lantern platforms being invisible…I have no idea why this thread didn’t come up on my earlier search (before posting the thread. This time, I was looking for said thread to add that I had tried to repair the game, as per the instruction in the support section and this thread showed up)… I can see them now.

Last month, I started doing wvw alot, and of course had to set my graphics to the best performance so there would be the least impact possible on my fps during big fights (40-50 people).

I’m glad I can now do this puzzle. However, this is still a bug. There is NO reason why there should be important graphics such as these platforms not showing up on the lowest setting, escpecially when the other ones ARE showing up.
I just bought my machine this summer and I feel it lacking in respects to wvw (my own problem). I can imagine how much stuff like this disadvantages people with lower end, or older machines. Some people trying to do the Winter Wonderland puzzle are loading AFTER the snow flakes have appeared, making it pretty much impossible for them to complete it. I feel this kind of thing should be taken care of. Add an even lower detail resolution or allow us to remove particle effects specifically, or SOMETHING that allows those people to enjoy the game just as we do.

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Posted by: Feyd Rautha.7298

Feyd Rautha.7298

Out of Bounds Map Issue at Tenaebron Lake (Fields of Ruin)

Video Linky Linky

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Posted by: Feyd Rautha.7298

Feyd Rautha.7298

Out of Bounds Map issue in the Fields of Ruin – Bento Canyon

Video Linky Linky

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Posted by: Silje.4329

Silje.4329

Dolphin stuck on terrain in Bloodtide Coast

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Posted by: Dastor.3546

Dastor.3546

I got stuck in the map, in Sparkfly Fen.
I was just exploring, climbed up to a vista, saw some kind of cave-like entrance, walked in, dropped down into a huge hole. Walked around a bit, looking for a way to get out again. Found what looked like an exit, just to find out I was at the backside of the graphics.

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Posted by: SnowZone.4086

SnowZone.4086

missing steps to vista in Straits of Devastation at Triumph Plaza, southwest of Pact Rally Point

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Posted by: ShinGchOnG.9658

ShinGchOnG.9658

I got stuck and couldn’t get into the game
Can you please get my character back and fix this problem
Big thanks

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Posted by: Asercu.5017

Asercu.5017

Hi, I was trying to get the vista at Triumph Plaza in straits of devastation, but some parts of way up are missing, which i figured after checking youtube how to get up.
Can you guys fix this please?

edit: found it, ou have to set environment graphics to mediom or high in order to see these missing steps

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Posted by: DoomBringer.2587

DoomBringer.2587

I’m having problems with textures? It seems random blocks, trees, and anything will pop in and out constantly. Red diamonds will also make their way on to my screen. There are also blue lines everywhere. Its gotten so bad that I cant even play. Please help? (Look trees are in the sky and random irrelevant blocks are everywhere)

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Posted by: Corvi.3278

Corvi.3278

Encountered same problem.

missing steps to vista in Straits of Devastation at Triumph Plaza, southwest of Pact Rally Point

Hi, I was trying to get the vista at Triumph Plaza in straits of devastation, but some parts of way up are missing, which i figured after checking youtube how to get up.
Can you guys fix this please?

edit: found it, ou have to set environment graphics to mediom or high in order to see these missing steps

Tried to go up several times before giving up for a Bing/Google search which led me to the previous posts above.

It is a bug (programming or design).

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Posted by: MatT.2541

MatT.2541

http://imageshack.us/photo/my-images/694/gw096x.jpg/ i got this problem when i changed graphic card ( the fragments of map disappears when i change point of view my camera ) i got this problem when i changed my graphic card to radeon XFX R7750 :/

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Posted by: Corsie.7431

Corsie.7431

missing steps to vista in Straits of Devastation at Triumph Plaza, southwest of Pact Rally Point

I do not have a screen shot, but I sent in a bug report in game with a screen shot.

Getting stuck in the map/seeing map art issues?

in Bugs: Game, Forum, Website

Posted by: Corsie.7431

Corsie.7431

just changed my graphics, and now i can see the steps. I am sorry, but I should not have to do that in order to complete the vista. my computer does not run your game well on low graphics half the time, and with your culling issues in WVW and major lag in any area where there is a major event going on, I can not play with anything higher than low. Please get that fixed.

Getting stuck in the map/seeing map art issues?

in Bugs: Game, Forum, Website

Posted by: Corvi.3278

Corvi.3278

just changed my graphics, and now i can see the steps. I am sorry, but I should not have to do that in order to complete the vista. my computer does not run your game well on low graphics half the time, and with your culling issues in WVW and major lag in any area where there is a major event going on, I can not play with anything higher than low. Please get that fixed.

I agree this is probably a major issue if other areas are affected.

I hope they fix this soon. This is obviously an honest mistake. Many Internet Cafes are offering promotions on PCs exclusive for gaming (no Internet browsing). It is a showstopper.

Getting stuck in the map/seeing map art issues?

in Bugs: Game, Forum, Website

Posted by: Knightwng.3028

Knightwng.3028

The part of the map in Lion’s Arch around the POI “Lion’s Gate”, on the south side of the map, no longer matches the terrain.

Getting stuck in the map/seeing map art issues?

in Bugs: Game, Forum, Website

Posted by: Frosk.8419

Frosk.8419

Hi,

<a href="http://imgur.com/hlEN7"><img src="http://i.imgur.com/hlEN7.jpg" alt="" title="Hosted by imgur.com" /></a>