Gift of Exploration missing

Gift of Exploration missing

in Bugs: Game, Forum, Website

Posted by: Name.9625

Name.9625

I have finished map completion on 2 characters now. Though so far i only received the Gifts of Exploration on the first character. For the second one i am still missing the rewards.
I made sure to recheck all maps, including WvW to see if i missed any chest in any of those. But it didn´t pop up somewhere.

I filed a request to the support team about a week ago, but so far i didn´t receive any response from them.

This is a major flaw to me as i was planning to go for more legendary weapons and i don´t want to have wasted map completion of one of my characters. A response from one of the Devs or the support team would be much appreciated.

Gift of Exploration missing

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Have you tried re-visiting the Chantry of Secrets? Support is a bit bogged down right now, they will answer you ASAP. You did receive the ‘we got your submission’ email, didn’t you? If not, you might check your spam/junk folders, or peruse the ‘Not getting our Emails’ thread over in the Account Issues sub-forum. Good luck.

Gift of Exploration missing

in Bugs: Game, Forum, Website

Posted by: Name.9625

Name.9625

Yes i have rechecked every map :S
And i got their email about a week ago. While i know the support may take up to 72 hours to respond i thought after a week it may be a bit overdue.
Thank you tho

Gift of Exploration missing

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

The Chantry of Secrets isn’t exactly a map, but a location within a map. This is the number one reason for not receiving the reward. If you have re-visited it, (and it does require re-visiting), then post your ticket number in the Sticky ‘Tickets 3 Days and Older’ and the Support Liaison will have a look. Good luck. =)