Gifts of exploration not granted
There are a couple of zones that might have had moved or new map completion requirements since you first completed them. Double-check your map, zone by zone, to make sure you have 100% in each. You can start by checking to make sure the game thinks you have 100% for vistas, hero challenges, POIs, and WPs — open up the world map and look at the top left.
If it’s less than 100%, the first zones to check are: the starter zones (Plains of Ashford, Wayfarers, Metrica, Caledon, Queensdale) and the zones that had massive Living Story content: Gendarran, Kessex, Diessa.
Good luck and please let us know what you find out.
John Smith: “you should kill monsters, because killing monsters is awesome.”
Unfortunately, its not that the game doesnt think I have map completion. This was the first character I have done it on and I was awarded the title, achievement points, mastery point. All account wide achievement based rewards, but not character based. None of my other character are close enough to map completion to cause issues.
Checking the top left was the very first thing I did.
I understand that my title was confusing as it did sound like some a known bug that has been around for years, so I edited it to reflect this.
People post things like this from time to time, and 99% of the time they somehow skipped over a few bits of a map (or even an entire city/zone) without realizing, even after checking a few times. Check again. Zoom all the way out on your world map, and then zoom in a bit and hover your cursor over every zone and city in Central Tyria (except for Southsun Cove, Dry Top, and Silverwastes). If you still don’t see anything you’ve missed, then contact support.
People post things like this from time to time, and 99% of the time they somehow skipped over a few bits of a map (or even an entire city/zone) without realizing, even after checking a few times. Check again. Zoom all the way out on your world map, and then zoom in a bit and hover your cursor over every zone and city in Central Tyria (except for Southsun Cove, Dry Top, and Silverwastes). If you still don’t see anything you’ve missed, then contact support.
Yes, I understand that. This is the first map completion character. That is to say, NO other character has completed the map and the achievement for completing the map was not granted prior to this map completion. I received the achievement upon completing the map on the character in question. This necessarily means that the game does, in fact, think that this specific character has map completion unless, somehow, the game keeps track of the entire account and you are able to get the “been there done that” achievement by completing each point, but on different characters, which, to my knowledge is not the intended behavior (so that would be another bug entirely anyway). In order for me to receive the achievement, this specific character, then, must have 100% correct?
Yes, I contacted support yesterday.
(edited by That Guy.5704)
People post things like this from time to time, and 99% of the time they somehow skipped over a few bits of a map (or even an entire city/zone) without realizing, even after checking a few times. Check again. Zoom all the way out on your world map, and then zoom in a bit and hover your cursor over every zone and city in Central Tyria (except for Southsun Cove, Dry Top, and Silverwastes). If you still don’t see anything you’ve missed, then contact support.
Yes, I understand that. This is the first map completion character. That is to say, NO other character has completed the map and the achievement for completing the map was not granted prior to this map completion. I received the achievement upon completing the map on the character in question. This necessarily means that the game does, in fact, think that this specific character has map completion unless, somehow, the game keeps track of the entire account and you are able to get the “been there done that” achievement by completing each point, but on different characters, which, to my knowledge is not the intended behavior (so that would be another bug entirely anyway). In order for me to receive the achievement, this specific character, then, must have 100% correct?
Yes, I contacted support yesterday.
Yup, if you got “Been There Done That” on that character, you should have gotten the Gifts of Exploration. So, I hope Support is able to get them sent your way.
Oh, one more thing, just in case you haven’t already done it: Check your character’s inventory, and use the search bar to search for “Gift”. Sometimes reward chests get auto-deposited into our inventories when certain things happen, and in those cases the contents will be found in your inventory.
yep double and triple checked that character’s inventory (and that there were no unclaimed chests) and searched my account on gw2efficiency.
If you haven’t gotten the POI in the Chantry of Secrets, try getting that. It is commonly missed. It may not count towards the achievement, but it might still be required for the gift.
If you haven’t gotten the POI in the Chantry of Secrets, try getting that. It is commonly missed. It may not count towards the achievement, but it might still be required for the gift.
yep that was the second thing i did after double checking the list in the top left of the world map
There was a bug some time back where players weren’t receiving their Gifts of Exploration. I hope it’s not back.
I’m sure the CS Team will assist you.
Good luck.
well, havent heard from support yet, So heres a question for those with map completion. When you press alt and see your character’s name, can you see the map completion star?
well, havent heard from support yet, So heres a question for those with map completion. When you press alt and see your character’s name, can you see the map completion star?
One can not; only others can see the star.
Did you receive the nearly-immediate automated reply when submitting your request Ticket? If so, it’s just a matter of time. If not, you can peruse the Account Support FAQ found in the Sticky in that sub-forum.
Good luck.
O yea, I got the autoreply, I checked the known issues and this bug section before posting or contacting support. Was just trying to do a little investigating myself. If the star is not there, then the issue isnt with the granted rewards but rather with the account being given map completion credit but not the character at all. As I am not in game, I cant ask someone if they see it though.
People post things like this from time to time, and 99% of the time they somehow skipped over a few bits of a map (or even an entire city/zone) without realizing, even after checking a few times. Check again. Zoom all the way out on your world map, and then zoom in a bit and hover your cursor over every zone and city in Central Tyria (except for Southsun Cove, Dry Top, and Silverwastes). If you still don’t see anything you’ve missed, then contact support.
Yes, I understand that. This is the first map completion character. That is to say, NO other character has completed the map and the achievement for completing the map was not granted prior to this map completion. I received the achievement upon completing the map on the character in question. This necessarily means that the game does, in fact, think that this specific character has map completion unless, somehow, the game keeps track of the entire account and you are able to get the “been there done that” achievement by completing each point, but on different characters, which, to my knowledge is not the intended behavior (so that would be another bug entirely anyway). In order for me to receive the achievement, this specific character, then, must have 100% correct?
Yes, I contacted support yesterday.
That is not necessarily true since the they are delivered through separate mechanisms. The title and mastery point are obtained from a once per account achievement while the gift is a per character thing. They can have different ideas about what constitute “100%”. Especially if they were also set up by different developers.
People post things like this from time to time, and 99% of the time they somehow skipped over a few bits of a map (or even an entire city/zone) without realizing, even after checking a few times. Check again. Zoom all the way out on your world map, and then zoom in a bit and hover your cursor over every zone and city in Central Tyria (except for Southsun Cove, Dry Top, and Silverwastes). If you still don’t see anything you’ve missed, then contact support.
Yes, I understand that. This is the first map completion character. That is to say, NO other character has completed the map and the achievement for completing the map was not granted prior to this map completion. I received the achievement upon completing the map on the character in question. This necessarily means that the game does, in fact, think that this specific character has map completion unless, somehow, the game keeps track of the entire account and you are able to get the “been there done that” achievement by completing each point, but on different characters, which, to my knowledge is not the intended behavior (so that would be another bug entirely anyway). In order for me to receive the achievement, this specific character, then, must have 100% correct?
Yes, I contacted support yesterday.
That is not necessarily true since the they are delivered through separate mechanisms. The title and mastery point are obtained from a once per account achievement while the gift is a per character thing. They can have different ideas about what constitute “100%”. Especially if they were also set up by different developers.
you are absolutely right, they can have different checks. but they shouldnt since, based on how it is presented in the game, they work off the same things within the game, so its still a bug one way or another. Whether the bug is in the reward or that I found a fringe case in which the requirements do not overlap 100%, its still a bug worthy of a report.
Previous bugs relating to this involved map completion of SW, Southsun, or a HoT map before world completion. Did you do any of those on that character or a different character ?
yes, this character has 100% of the entire world. DT, SW, SS, and HoT. black citadel (and thus map completion) was the last of everything to be finished
yes, this character has 100% of the entire world. DT, SW, SS, and HoT. black citadel (and thus map completion) was the last of everything to be finished
Ok that relates then and probably is what is triggering the bug. Doing world completion first before SW Southsun HoT maps ect…. Would not have triggered the bug. I would add that to your ticket so they know this bug which is probably like a year old, still pops up. It’s hard to say what combination of maps triggers it, maybe only when you do all the other maps first, but seems likely this is the reason for the bug based on past experiences.
(edited by Andraus.3874)