Gold Problem in Gw2 the GAME
It should be noted that you have to go to a Trading Post npc (indicated on the map by a set of scales icon) to pick up any gold or items from the trading post; it won’t be mailed back to you or auto-deposited.
Also, if you need help regarding several aspects of the game you can always ask in in-game chat or take a look at Wiki there are a lot of useful info there.
>.> (Yay NPE [nop])
First you pay a 5% transition fee. This fee is ALWAYS paid, whether or not the sale is a success. Its a tax you pay for the service. Upon successful trade a second 10% is substracted from received coinage as a tribute to Elder Dragon: Steve The Black Lion.
But what do you mean ‘you don’t get your money back’?
You you place a bid on an item, cancel it, and then don’t get your money back? because that sounds like a critical bug that requires immediate attention. Or do you list an item and don’t get your listing fee back? because the listing fee is payment for the service.