Google Authenticator Bug!

Google Authenticator Bug!

in Bugs: Game, Forum, Website

Posted by: yawg.4172

yawg.4172

So here I am, humble security analyst and gamer, getting super excited over ArenaNet’s decision to use Google Authenticator for 2-Factor Authentication with my favorite addiction. However, I have immediately encountered a bug that will keep me from utilizing this.

I use Authenticator for my usual Google Account as well as for SSH Access to a personal server I run. I am using a Motorola Droid 4 with Android 4.0.4 (Latest Official OTA Update from Verizon) and have ensured I am using the correct Authenticator App.

I initially followed the setup documentation that Mike Lewis posted here

I was unable to get the QR code to scan properly so I proceeded with the manual input. I am now able to use the 2-Factor Authentication to login to my GW2 account and this part works consistently.

However, it would appear that the GW2 account “took over” my authenticator app and is displaying the same authentication code for each of my accounts and I am unable to login to my server or google account, luckily the latter login is cached in my browser.

I took a screenshot after I removed my personal server and blocked out my email address:
http://i.imgur.com/cEHpk.png

After removing GW2 from my app, I was still unable to login to my google accounts and had to reset my 2-Factor Auth for Google.

Yawg
Ready and Willing Knights [RAWK] Leader – Founding Member (10 Years of GW!)

Google Authenticator Bug!

in Bugs: Game, Forum, Website

Posted by: Jason King.2647

Jason King.2647

Live Response Embed

Thanks for the report! We’d like to collect all feedback and bug reports in one place, so please direct all further comments to this thread. I’ll be locking this thread.

ArenaNet Community Team
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