Graphical Error/Bug on Hawk

Graphical Error/Bug on Hawk

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Posted by: Kahubu.1732

Kahubu.1732

I spotted this little graphical error/bug in the Plains of Ashford near the Ascalon City Ruins. The error is on a Hawk.

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Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

This is a mac beta issue it seems, it was all over the Mac beta forums when it first started. Maybe try to get a good screen in game and submit a report there using /bug.

(the Mac forums are not currently being monitored and as this is a bug, it was reported here it seems, good call IMO as it would never get fixed if not made aware)

(edited by Kyllaa.1385)

Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

I do wonder if this will be getting fixed in the coming patch/update.

Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

It’s unfortunate there are so many new threads for the same issues flooding the forums and us maccies can’t get a response to one issue on our threads or any where else. (we wouldn’t post here if the Mac threads were being reviewed by Anet, but they’re not)

So please, hear our voices too! Most of our issues are fixed by following one of 4 different steps, but whole client issues like this won’t get fixed unless someone hears or sees us waving our flag. At least let us know you hear us and that help will be on the way eventually. Thanks.

Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

Sadly, this wasn’t fixed in the update. This bug was introduced in the march 26th update.

If you go to the Ruins of Rin, you can watch several hawks flying around there with bursts of light radiating from their chests across the screen. This is also true for ranger pet hawks.

It makes me sad that possible nudity bugs are addressed immediately, a bug that may not be consistent and probably only found by a small number of people…where this one can be seen by all Mac users… Quick hawks!!! strip off your feathers! Lol

Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

I’ve got a few more photos that I’m hoping a dev will see and finally address for us.

This issue occurs on hawks around the environment and ranger pet hawks alike. This is very distracting! I also recently encountered it within a dungeon with a Ranger using a hawk.

Please acknowledge this issue and let us know a fix is in the works. This started occurring just after the 3/26 patch. Only on Mac client.

Thank you!

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Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

Sadly, still not fixed. Any word on this? Or do I need to start putting tickets in too.

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Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

Any word on this? Or should I post more photos?

Graphical Error/Bug on Hawk

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Posted by: Feydiir.2609

Feydiir.2609

I also get the hawk graphical error as well.

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Late 2012 iMac – 3.4 GHz i7 – 16 GB – GeForce GTX 680MX 2GB – OSX 10.11

Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

Thanks for posting that! I know this problem exists on ALL Mac installs. I’m really hoping one of the devs will see this and give us an update or something.

Graphical Error/Bug on Hawk

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Posted by: Desova.5821

Desova.5821

I play on Mac client too, and I’ve got the same glitchy hawks problem for a while now. Hope it gets fixed soon. Will try to screenshot it and post here to provide more evidence.

tasija trickshot | [LZZ] les zélateurs de zaun | arborstone

Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

Thanks! I’m considering a photo-a-day to support our case.

I have no idea what changed since the 26th of March, but we haven’t even received a response about this, nor has it been fixed.

Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

Chunk is a hawk! :P

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Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

Ranger pet hawks included.

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Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

More examples of hawks with freakin’ laser beams… waiting for an acknowledgement

:D

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Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

When will this be fixed on the mac client?

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Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

Vigil Story in Ebonhawke

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Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

Fields of Ruin

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Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

Eagles don’t have this problem!

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Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

Ashley on the tech support forums mentioned that we should still be posting our Mac client bugs here (considering that Anet is no longer supporting the Mac client forums)… So here we are posting and yet nothing still.

Where are you guys? Are you even listening to us Mac customers? One month without a response, what is going on?

Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

Still utterly disappointing that there has been minimal response on this forum.

Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

I can’t believe this is still going unacknowledged. Will be posting pics again starting tomorrow.

Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

Le sigh, where are our devs?

Graphical Error/Bug on Hawk

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Posted by: Aerin Dark Water.6283

Aerin Dark Water.6283

You must realize that they have a lot of other bugs to fix and they can’t look at all of them in a matter of days. I report a bug of 4 winged hawks and it wasn’t fixed for about 3 months, so you have to give them some time before spamming posts. Have you tried report the bug in-game? I believe you will get a quicker fix that way because you can select the different departments so the bug report gets to the correct dev/artist to view it.
Also, they can’t fix bugs until there’s an update or patch because they have to shutdown the servers to incorporate the new files and data, so bugs are never an easy fix. If the bug hasn’t been address by the next major update, I think then it’s appropriate to repost the graphic bug.
I’m not a dev, but I know a thing or two about the background of game developing so I’m more sympathetic to devs and the artists that work endless to make the game as perfect as they can.

Want an art commission of your character? PM me to find out how! In-game gold art commissions!

Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

I know a thing or two also… this bug was implemented on March 26th, I’ve reported it in-game about 30 times. It’s been reported on the mac forums, but since those haven’t been supported in 5 months now, it will never be seen there. I’ve also been on the tech support forums and had a dev recommend I come here. As a matter of fact, it seems that the mac client isn’t supported at all any more, so I figure a squeaky wheel will eventually get oiled. There have also been, oh let’s see, about 10 patches since then, including several major updates… So a daily post isn’t exactly spamming… just keeping it current considering the fact that us mac users are ignored regardless.

I have sympathy for them, but mac users are starting to feel a little like the unwanted step-child.

Still waiting on a promised answer on the mac forums… might as well at least post where someone may be looking.

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Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

Yes, another patch has gone by and these flashy hawks still exist.

But is this possibly the start of a fix or a passive acknowledgement of this issue?

Do I see Cliff Bats in place where hawks used to be? I’m still always keen to see an official acknowledgement though

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Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

More flashy hawks!

Just waiting on an acknowledgement.

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Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

Would really like to know why the hawks in the Ruins of Rin were changed to Cliff Bats? I mean, that’s 3 hawks out of the hundreds throughout the world flashing all over the place plus ranger pets, why change them and not fix the issue or at least let us Mac peeps know you’re working on it?

Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

Any response at all to “why change the hawks to cliff bats in the ruins of rin” would be great… at least that would exhibit some level okittennowledgement.

Edit: really not sure why it says kitten o.O

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(edited by Kyllaa.1385)

Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

For the sake of the kittens… Why does no one from Anet read this!? Or even say “looking into it” 20 second response, hardly any time out of the busiest person’s day.

(“kittens” used intentionally here)

Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

Waitin waiting waiting, all season long. Waiting waiting waiting, it makes your patience strong, all season long!

Still waiting

Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

A Fragile Piece (personal story)

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Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

How bizarre is that, I know I just saw a post from Ashley on here just now. But once the page loaded, it was gone and now this thread is back down the list with no post, but the icon is still red as if there was a post from a dev. What did I miss?

Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

Seriously, where did Ashley’s post go?

Graphical Error/Bug on Hawk

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Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hey guys this is a known issue with the Mac client. At this time we have no ETA for a fix, but please be assured as the Mac client is still in beta testing this is still being looked into.

Sorry for any inconvenience!

Graphical Error/Bug on Hawk

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Posted by: Kyllaa.1385

Kyllaa.1385

Thank you so much for taking the time to acknowledge us and visiting us on the Mac forums too!!!