Graphical issue, blue screen/unplayable

Graphical issue, blue screen/unplayable

in Bugs: Game, Forum, Website

Posted by: Ryanchu.8103

Ryanchu.8103

Good afternoon, i dug up my old account, installed fully and made a character.
The first issue is the character would not show up when creating. Race and gender select was a black screen…. All customization options showed up but not the character

?Upon loading the game to play i have no graphics. all menus work properly as well as the hud, but i can not see anything. Below is a picture of my issue

http://imgur.com/U8CUUy0

any help would be greatly appreciated! I am looking forward to playing this game again

Graphical issue, blue screen/unplayable

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

Hiya. The first thing I’d recommend doing is making sure your graphics drivers are updated to their latest version, or if you prefer to use older drivers, at least attempting a re-installation of those older drivers.

If you need help finding the latest drivers for your card, just make note of your GPU model and Windows/bit version and I’d gladly help with linking you to the latest drivers for your card.


If a driver update/re-install does not solve the problem, try running a repair on your client. I know you stated that you had installed the game fully (fresh?), but there may still be a damaged file that a repair cycle would likely fix.

It’s likely the graphics drivers, though, but if you want to try the repair and need a hand performing it:

  • Close your game/launcher completely
  • Right-click your game shortcut and select ‘Properties’
  • On the ‘Shortcut’ tab, the first line says “Target:”, immediately after the end quotation mark in this field, put a space and then add -repair
    It will look like this (but with your installation location):
    “F:\Guild Wars 2\Gw2.exe” -repair
  • Again, make sure there is a space between the " and -repair
  • Run the shortcut and it’ll repair the game files if any are damaged.
  • After the repair is finished, close the launcher, remove the -repair argument you added and run the game as normal to see if it’s fixed.

(it is likely that the repair will dip into the ‘not responding’ state often, but it should finish properly after a few minutes or so, but a repair may take up to about 30 minutes to complete depending on your system specs)

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Graphical issue, blue screen/unplayable

in Bugs: Game, Forum, Website

Posted by: Ryanchu.8103

Ryanchu.8103

Sorry, forgot to make a note that all drivers are up to date. Will be trying the repair now, and inform you of the outcome. thank you

Graphical issue, blue screen/unplayable

in Bugs: Game, Forum, Website

Posted by: Ryanchu.8103

Ryanchu.8103

reinstalled video card drivers and did the repair on GW2. still the same issue

Graphical issue, blue screen/unplayable

in Bugs: Game, Forum, Website

Posted by: AeonsLegend.9651

AeonsLegend.9651

Maybe some of the files didn’t download properly. You could try removing and redownloading the game.

Before that though you might want to try fiddling with the in-game graphics options to see if there is something incompatible with your system.

Graphical issue, blue screen/unplayable

in Bugs: Game, Forum, Website

Posted by: Ryanchu.8103

Ryanchu.8103

I was digging around some old threads, and found a fix for my issue. I switched the render sampling option in the graphics menu to “subsample” and that fixed it for me.. If anyone has the same issue, i hope this helps!