Guild Wars 2

I created a guild. (I’m the only member) and deposited sever rare sets of armor that I crafted for my characters when they level up. I hadn’t been on in a month or 2 and when I logged on today and talked to the NPC to access the guild bank he said that I hadn’t built one and when I went onto my guild’s building menu all of the building had reset. I recently switched servers, could this have caused the problem?

All guild influence and improvements are tied to a specific server. Even if you earn the influence on your new server and build a new guild bank, you won’t be able to get your stuff out until you do one of the following:

• transfer back to the original server or
• give a friend permission to get into the guild bank and ask them to mail it to you (obviously, this should be someone you trust implicitly)

I’m sorry for the trouble — I don’t really understand the reasons for this policy, even though I’m clear on the mechanics.

You can try contacting support to ask them for help resolving this, but as far as I know, they point the wiki and the various warning messages you get.