It’s a temporary bug that will resolve itself. If you don’t want to wait:
- Close GW2
- Ideally, login to GW1 and start up any character. Close GW1
- Restart GW2
(in step 2, you can usually just check your status by reviewing any GW1 character at http://hom.guildwars2.com)
The bug is a holdover from the resolution of a different problem, when people who hadn’t earned GWaMM or various HoM titles were showing (in GW2) that they had.
John Smith: “you should kill monsters, because killing monsters is awesome.”
This works, thank you. I’m guessing as I wasn’t the only one this just happened to, it’s related to whatever is going on with the lag/DCs at the moment.
I believe so: the solution to the original problem is that GW2 now checks your GW1 status more frequently. If the GW1 dataservers aren’t available, then the check fails and GW2 assumes (often, incorrectly) that the account didn’t earn the rewards, and takes appropriate (although mistaken) action: sends an email, removes the AP, title(s).
I suppose they could do a lot of work to decrease the chances of false positives due to momentary glitches: create a flag that creates a time stamp of the initial “invalid title/AP” report, wait for at least an hour, only send the email if the subsequent checks return the same result.
However, the glitch is rare and doesn’t affect everyone, so it might be better to leave a tiny number of folks panicked rather than over-engineer a solution (and leave some other bug unaddressed).
John Smith: “you should kill monsters, because killing monsters is awesome.”
