Guild Wars 2

As title says the website for HoM doesn’t work, well the homepage works fine but the “Enter character name” box i bugged with a square around it and you cannot load any progress on my characters.

I don’t know if there is a thread about this already.

/KRUS

Worked for me on mobile. Do you have any browser add-ons that could be interfering?

Sometimes pressing <enter> doesn’t work, but you can work around that by pressing the button to the right of the name field. Or sometimes pressing <enter>, waiting for the refresh, and press it again.

(Those two methods just worked for me.)

Ayrilana.1396:

Worked for me on mobile. Do you have any browser add-ons that could be interfering?

I tried on my phone (android) and I also tried with Internet Explorer, Edge and my main browse i use is Google Chrome all of them same error.

Tried with a different char name and it does not work either.

Just did it using the Chrome app and it worked fine.

Can you post a screenshot of what you’re seeing?

Same here. Doesn’t work at all.
Tried it in Chrome, Firefox, Edge and Chrome on mobile. Does not bring up the character statistics when entering a username. Just reloads the website when pressing enter (or the submit button).

The page complains about some missing stylesheets and script files.

https://static.staticwars.com/combo/_/yui/3.2.0/cssfonts/fonts-min.css&/yui/3.2.0/cssreset/reset-min.css&/yui/3.2.0/cssgrids/grids-min.css&/yui/3.2.0/assets/skins/sam/overlay-min.css&/yui/3.2.0/assets/skins/sam/widget-min.css&/yui/3.2.0/assets/skins/sam/widget-stack-min.css

https://static.staticwars.com/combo/_/yui/3.2.0/dom/dom-min.js&/yui/3.2.0/node/node-min.js&/yui/3.2.0/event/event-min.js&/yui/3.2.0/transition/transition-min.js&/yui/3.2.0/attribute/attribute-min.js&/yui/3.2.0/anim/anim-min.js&/yui/3.2.0/classnamemanager/classnamemanager-min.js&/yui/3.2.0/widget/widget-min.js&/yui/3.2.0/widget/widget-stdmod-min.js&/yui/3.2.0/widget/widget-position-min.js&/yui/3.2.0/widget/widget-position-align-min.js&/yui/3.2.0/widget/widget-stack-min.js&/yui/3.2.0/widget/widget-position-constrain-min.js&/yui/3.2.0/overlay/overlay-min.js&/yui/3.2.0/plugin/plugin-min.js&/yui/gallery/v4/event-nav-keys-min.js&/yui/gallery/v4/overlay-transition-min.js&/yui/3.2.0/json/json-min.js&/yui/3.2.0/cookie/cookie-min.js&/yui/3.2.0/io/io-base-min.js&/yui/3.2.0/async-queue/async-queue-min.js&

Testing these leads to a 404.

Worked for me the first time, all pages. But, when I tried to reload the page, it stopped working.

It’s always been a bit wonky, off and on.

Ayrilana.1396:

Just did it using the Chrome app and it worked fine.

Can you post a screenshot of what you’re seeing?

Here is a screenshot pressing enter or arrow to view my HoM points does not bring me to the page but just refreshes the current one.

I also cleared browse cache still issue.

Are you sure you don’t have some sort of browser plug-in that is interfering with the website? I’m still not having any trouble using a variety of sites. With Firefox, I have to press the button next to the search field; with Edge, I do not.

Illconceived Was Na.9781:

Are you sure you don’t have some sort of browser plug-in that is interfering with the website? I’m still not having any trouble using a variety of sites. With Firefox, I have to press the button next to the search field; with Edge, I do not.

This is really strange, Just tried and didn’t work with Chrome then I downloaded Firefox just to try and it works on all browsers now. Edge, Explorer, Chrome and Firefox.

!?

It might be that a recent Microsoft update overrode some of your personal settings. On rare occasion, when that happens, browser settings can conflict with each other.

As an aside: in the past, that used to impact whether someone could impact the GW2 trading post (which is, in the end, just a custom browser for a website). I think that mostly stopped happening when ANet changed to using Coherent UI.

If you have the time, Kruss, start a support ticket and include everything you’ve posted here: what you tried, what other people saw, and what finally fixed it for you.

These bugs are really hard to track down because they are dependent on just the wrong set of circumstances — your experience might help ANet ensure it doesn’t affect others (or at least, provide a viable work-around).

(If you don’t have time, I understand that, too. This thread will get passed on to QA regardless.)

Illconceived Was Na.9781:

It might be that a recent Microsoft update overrode some of your personal settings. On rare occasion, when that happens, browser settings can conflict with each other.

As an aside: in the past, that used to impact whether someone could impact the GW2 trading post (which is, in the end, just a custom browser for a website). I think that mostly stopped happening when ANet changed to using Coherent UI.

If you have the time, Kruss, start a support ticket and include everything you’ve posted here: what you tried, what other people saw, and what finally fixed it for you.

These bugs are really hard to track down because they are dependent on just the wrong set of circumstances — your experience might help ANet ensure it doesn’t affect others (or at least, provide a viable work-around).

(If you don’t have time, I understand that, too. This thread will get passed on to QA regardless.)

Firefox doesn’t solve anything but it has more success where I first enter my character name but I cannot then select “View titles”, “View Minipets” and so on. Same as with character name it does not seem to respond when I press these icons.