Heap, bytes=8388728,

Heap, bytes=8388728,

in Bugs: Game, Forum, Website

Posted by: ZaTebeAta.6490

ZaTebeAta.6490

does anyone know why my game keep crasing when there is big fight in WvW…its started 3/4 months ago.
here is my error!

—> Crash <—
OOM: Heap, bytes=8388728,
App: Gw2.exe
Pid: 5052
Cmdline:
BaseAddr: 01200000
ProgramId: 101
Build: 37556
When: 2014-08-18T18:52:08Z 2014-08-18T20:52:08+02:00
Uptime: 0 days 0:46:58
Flags: 0

—> System <—
Name: LEON-PC
IpAddr: 192.168.1.103
Processors: 4 [GenuineIntel:6:14:5]
OSVersion: Windows 5.1 (32 bit)

—> System Memory <—
Physical: 843MB/ 3579MB 23%
Paged: 3679MB/ 7157MB 51%
Virtual: 152MB/ 2047MB 7%
Load: 76%
CommitTotal: 3477MB
CommitLimit: 7157MB
CommitPeak: 3560MB
SystemCache: 867MB
HandleCount: 23224
ProcessCount: 53
ThreadCount: 860

—> Process Memory <—
Private: 1625MB
WorkingSet: 1615MB
PeakWorkingSet: 1639MB
PageFaults: 3273834

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0xdc4 <—

—> Trace <—
Pc:01593bfe Fr:05fcfb64 Rt:01626409 Arg:12ca7040 12cad330 15725618 15725618
Pc:01626409 Fr:05fcfb8c Rt:01626b38 Arg:00000000 0000002a 05fcfbd0 00000000
Pc:01626b38 Fr:05fcfbc0 Rt:01760f38 Arg:0000009e 00000002 15722f94 153f2e3c
Pc:01760f38 Fr:05fcfcac Rt:0175e0d8 Arg:00000000 3284aa90 05fcfcd0 0175dddf
Pc:0175e0d8 Fr:05fcfcbc Rt:0175dddf Arg:00000000 05b27d00 3284aa90 05fcfd00
Pc:0175dddf Fr:05fcfcd0 Rt:0175e84c Arg:00000000 057d6ff0 00000042 00000008
Pc:0175e84c Fr:05fcfd00 Rt:01747cf9 Arg:00000000 00000042 00000404 0162b3b0
Pc:01747cf9 Fr:05fcfd50 Rt:01224ffa Arg:3d872b02 3d3692ce 057d7ba4 1e788c50
Pc:01224ffa Fr:05fcfd78 Rt:0122752e Arg:3d3692ce 01a30896 057d7b60 057d7eb0
Pc:0122752e Fr:05fcfdc0 Rt:01a2cfa9 Arg:057d7b60 0000000c 1e788c60 00000008
Pc:01a2cfa9 Fr:05fcfe20 Rt:01a2e109 Arg:bc4b6807 00000001 003275ef 0581e308
Pc:01a2e109 Fr:05fcfe58 Rt:01a2c84f Arg:0581e220 0581e308 01594d5e 00000000
Pc:01a2c84f Fr:05fcfe78 Rt:01824e98 Arg:0581e220 bc4b68ef 00000000 0581e308
Pc:01824e98 Fr:05fcfeb0 Rt:01824fc0 Arg:00000000 05fcfec8 7570ee1c 0581e308
Pc:01824fc0 Fr:05fcfebc Rt:7570ee1c Arg:0581e308 05fcff08 778137eb 0581e308
Pc:7570ee1c Fr:05fcfec8 Rt:778137eb Arg:0581e308 7273f8e9 00000000 00000000
Pc:778137eb Fr:05fcff08 Rt:778137be Arg:01824f44 0581e308 00000000 00000000
Pc:778137be Fr:05fcff20 Rt:00000000 Arg:01824f44 0581e308 00000000 00000000

Heap, bytes=8388728,

in Bugs: Game, Forum, Website

Posted by: ZaTebeAta.6490

ZaTebeAta.6490

  • Thread registers <—*
    eax=05fcf6e4 ebx=05fcfb20 ecx=022b6004 edx=05fcfb20 esi=756ff222 edi=00000000
    eip=01593bfe esp=05fcfb08 ebp=05fcfb64
    cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00200246

eax-32 05FCF6C4 00000000 00000004 fffffd34 000002e4
eax-16 05FCF6D4 fffffd34 000002cc 00000018 00000000
eax 0 05FCF6E4 80000003 00000000 00000000 74bc812f
eax
16 05FCF6F4 00000000 1cc8b670 1cc8b590 019ffef1
eax+32 05FCF704 15a8ea08 00000000 15a8ea08 c13712f5
eax+48 05FCF714 c145ad2c c068b12d 493e01fb 4a7d4bd0
ebx-32 05FCFB00 bc4b6d5b 05fcfb64 01593c03 00000000
ebx-16 05FCFB10 00000000 00000000 12cad344 12cad330
ebx 0 05FCFB20 70616548 7962202c 3d736574 38383338
ebx
16 05FCFB30 00383237 017af143 05fcfb5c 0009a02c
ebx+32 05FCFB40 12cad34c 4210c8a0 05fcfb64 017a944f
ebx+48 05FCFB50 05fcfb5c 12cad344 12cad330 00000001
ecx-32 022B5FE4 3a643230 64323025 69460a0d 203a656c
ecx-16 022B5FF4 25287325 0a0d2975 0a0d7325 00000000
ecx 0 022B6004 2e5c2e2e 2e2e5c2e 726f435c 6c505c65
ecx
16 022B6014 6f667461 575c6d72 6f646e69 455c7377
ecx+32 022B6024 455c6578 726f7272 6578455c 6f727245
ecx+48 022B6034 70632e72 00000070 65637845 6f697470
edx-32 05FCFB00 bc4b6d5b 05fcfb64 01593c03 00000000
edx-16 05FCFB10 00000000 00000000 12cad344 12cad330
edx 0 05FCFB20 70616548 7962202c 3d736574 38383338
edx
16 05FCFB30 00383237 017af143 05fcfb5c 0009a02c
edx+32 05FCFB40 12cad34c 4210c8a0 05fcfb64 017a944f
edx+48 05FCFB50 05fcfb5c 12cad344 12cad330 00000001
esi-32 756FF200 90909090 9825ff90 90756c1d 90909090
esi-16 756FF210 909005eb ff909090 6c1c0c25 90909075
esi 0 756FF220 ff8b9090 5dec8b55 909005eb ff909090
esi
16 756FF230 6c1db025 90909075 186a9090 6ff2d868
esi+32 756FF240 da72e875 4d830000 35ffffe4 75786010
esi+48 756FF250 13a015ff f633756c 33fc7589 7d8947ff

  • Code <—*
    01593BDE f6752257 6800512b 028d45bc 6a4050e8 .u"Wh.Q+..E.j@P.
    01593BEE 9e2bffff 83c4108d 55bc5656 568d4e05 .+……U.VVV.N.
    01593BFE e8dd8000 008b4dfc 5f8bc633 cd5ee869 ……M._..3.^.i
    01593C0E cd28008b e55dc3cc cccccccc cccccccc .(…]……….
    01593C1E ccccc705 ac3a6502 01000000 c3cccccc …..:e………
    01593C2E cccce97b 410000cc cccccccc cccccccc …{A………

Heap, bytes=8388728,

in Bugs: Game, Forum, Website

Posted by: ZaTebeAta.6490

ZaTebeAta.6490

  • Stack <—*
    05FCFB08 01593c03 00000000 00000000 00000000 .<Y………….
    05FCFB18 12cad344 12cad330 70616548 7962202c D…0…Heap, by
    05FCFB28 3d736574 38383338 00383237 017af143 tes=8388728.C.z.
    05FCFB38 05fcfb5c 0009a02c 12cad34c 4210c8a0 \…,…L……B
    05FCFB48 05fcfb64 017a944f 05fcfb5c 12cad344 d…O.z.\…D…
    05FCFB58 12cad330 00000001 bc4b6d3b 05fcfb8c 0…….;mK…..
    05FCFB68 01626409 12ca7040 12cad330 15725618 .db.p..0....Vr. 05FCFB78 15725618 05fcfbc0 015f9410 15725618 .Vr......._..Vr. 05FCFB88 00000001 05fcfbc0 01626b38 00000000 ........8kb..... 05FCFB98 0000002a 05fcfbd0 00000000 6b0d7cd4 *............|.k 05FCFBA8 022b5c5c 6b0d7fb2 00000001 00000001 \\+....k........ 05FCFBB8 6b0d7fb2 00000000 05fcfcac 01760f38 ...k........8.v. 05FCFBC8 0000009e 00000002 15722f94 153f2e3c ........./r.<.?. 05FCFBD8 00000000 05fcfc20 016d4f8f 00000000 .... ....Om..... 05FCFBE8 36f35420 36f354b4 016d4f9c c6843e8c T.6.T.6.Om..>.. 05FCFBF8 c6db0cc4 c5cb9eed c684168c c6dae4c4 ................ 05FCFC08 c5cafeed 00000000 dbeedbe3 c43ac42f ............/.:. 05FCFC18 f224f219 bc4b6a7f 05fcfc54 016d504f ..$..jK.T...OPm. 05FCFC28 05fcfc44 36f354b4 00000000 00000000 D....T.6........ 05FCFC38 05fcfc9c 05fcfd30 05fcfc94 0123d628 ....0.......(.#. 05FCFC48 00000005 01760e35 00000000 3284aa90 ....5.v........2 05FCFC58 832d403b 6b0d66b8 00000004 00000000 ;-..f.k……..
    05FCFC68 3284aa90 00000003 00000020 05fcfbd0 …2…. …….
    05FCFC78 00000000 00000000 00000000 00000040 …………... 05FCFC88 fa030430 00000000 05fcfbd0 00000020 0........... ... 05FCFC98 00000005 6b0d67dc 00000000 05fcfbd0 .....g.k........ 05FCFCA8 bc4b6af3 05fcfcbc 0175e0d8 00000000 .jK.......u..... 05FCFCB8 3284aa90 05fcfcd0 0175dddf 00000000 ...2......u..... 05FCFCC8 05b27d00 3284aa90 05fcfd00 0175e84c .}.....2....L.u. 05FCFCD8 00000000 057d6ff0 00000042 00000008 .....o}.B....... 05FCFCE8 026214dc 01cfbb15 832d403b 3a835680 ..b.....;-..V.:
    05FCFCF8 00000000 05b27d00 05fcfd50 01747cf9 …..}..P….|t.
    05FCFD08 00000000 00000042 00000404 0162b3b0 ….B………b.
    05FCFD18 0a52d210 00000020 1cb1cb00 05fcfd58 ..R. …….X…
    05FCFD28 01629e91 1cb1cb00 00000020 021fd210 ..b….. …….
    05FCFD38 00000042 015ee95a 00000010 015e62cd B…Z.^……b^.
    05FCFD48 057d6ff0 00000008 05fcfd78 01224ffa .o}.....×....O".
    05FCFD58 3d872b02 3d3692ce 057d7ba4 1e788c50 ..=..6=.{}.P.×.
    05FCFD68 05fcfdb4 3d3692ce 3d872b02 3d872b02 ……6=.
    .=.+.=
    05FCFD78 05fcfdc0 0122752e 3d3692ce 01a30896 …..u"…6=….
    05FCFD88 057d7b60 057d7eb0 00000001 00000002 `{}..~}………
    05FCFD98 00000002 00000008 05fcfdbc 057d7eb0 ………….~}.
    05FCFDA8 00000001 05fcfdac 05fcfdad 1e788c5c …………\.×.
    05FCFDB8 057d7b9d 00000000 05fcfe20 01a2cfa9 .{}….. …….
    05FCFDC8 057d7b60 0000000c 1e788c60 00000008 `{}…..`.×.....
    05FCFDD8 05fcfdf8 057d7eb0 0581e308 00000001 …..~}………
    05FCFDE8 003275ef 00fc25fa 00000002 00000000 .u2..%……….
    05FCFDF8 00000042 00000000 00000000 0581e308 B……………
    05FCFE08 003275ef 00000001 72f3270c 8fa75737 .u2……’.r7W..
    05FCFE18 00000006 bc4b687f 05fcfe58 01a2e109 …..hK.X…….
    05FCFE28 bc4b6807 00000001 003275ef 0581e308 .hK……u2…..
    05FCFE38 00000001 0581e308 05fcfe28 00000001 ……..(…….
    05FCFE48 05fcfea0 01825020 bbec10e7 00000000 …. P……….
    05FCFE58 05fcfe78 01a2c84f 0581e220 0581e308 x…O… …….
    05FCFE68 01594d5e 00000000 0581e308 00000000 ^MY………….
    05FCFE78 05fcfeb0 01824e98 0581e220 bc4b68ef …..N.. ….hK.
    05FCFE88 00000000 0581e308 0581e308 0581e308 …………….
    05FCFE98 05fcfe84 01829183 05fcfef8 01825020 ………… P..
    05FCFEA8 bbece46f 00000000 05fcfebc 01824fc0 o…………O..
    05FCFEB8 00000000 05fcfec8 7570ee1c 0581e308 ……….pu….
    05FCFEC8 05fcff08 778137eb 0581e308 7273f8e9 …..7.w……sr
    05FCFED8 00000000 00000000 0581e308 00000000 …………….
    05FCFEE8 00000000 00000000 05fcfed4 00000000 …………….
    05FCFEF8 ffffffff 777ce115 000f1599 00000000 ……|w……..

Heap, bytes=8388728,

in Bugs: Game, Forum, Website

Posted by: ZaTebeAta.6490

ZaTebeAta.6490

  • Error Logs <—*
    ojectile effect for skill ‘KIWQR.f0qXr’
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Texture missing mip chain: 0×00e689
    Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
    Couldn’t find projectile effect for skill ‘Aw3PF.xcnwE’
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Texture missing mip chain: 0×00f980
    Texture missing mip chain: 0×00f982
    Content is referencing a propID that doesn’t exist propId=‘1482128527454182912’
    Content is referencing a propID that doesn’t exist propId=‘1466063118967905889’
    Content is referencing a propID that doesn’t exist propId=‘1482128475914575363’
    Content is referencing a propID that doesn’t exist propId=‘1502432776989712267’
    Content is referencing a propID that doesn’t exist propId=‘1502432776989711984’
    Content is referencing a propID that doesn’t exist propId=‘1502432776989711985’
    Content is referencing a propID that doesn’t exist propId=‘1512065984907714361’
    Content is referencing a propID that doesn’t exist propId=‘1512065984907714169’
    Content is referencing a propID that doesn’t exist propId=‘1512065984907714174’
    Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×016101’
    Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×016101’
    Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×016101’
    Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×016101’
    Texture missing mip chain: 0×00f980
    Texture missing mip chain: 0×00f982
    Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×016101’
    Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×082239’
    Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×082239’
    Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×00ec70’

Heap, bytes=8388728,

in Bugs: Game, Forum, Website

Posted by: ZaTebeAta.6490

ZaTebeAta.6490

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×0622
Version = 9.18.0013.4052
Description = NVIDIA GeForce 9600 GT
Compat = 0×00100000
VidMem = 2541 MB

Heap, bytes=8388728,

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Posted by: Turamarth.3248

Turamarth.3248

The game crashes due to an out of memory error.
The best way to avoid such crashes would be to change the os to 64 bit and build more ram in your pc.
Meanwhile you should reduce the graphics and don´t run other programmes while you play.

Brandar – Kodash [DE]
[SPQR]

Heap, bytes=8388728,

in Bugs: Game, Forum, Website

Posted by: ZaTebeAta.6490

ZaTebeAta.6490

not even youtube?(music)

Heap, bytes=8388728,

in Bugs: Game, Forum, Website

Posted by: Turamarth.3248

Turamarth.3248

Should be fine if you don´t have too many tabs open at the same time.
You can use the task manager to see how much memory each process use.

Brandar – Kodash [DE]
[SPQR]

Heap, bytes=8388728,

in Bugs: Game, Forum, Website

Posted by: Yamsandjams.3267

Yamsandjams.3267

I don’t really know about an out of memory error, but this seemed rather explicit in your log:

—> Error Logs <—
ojectile effect for skill ‘KIWQR.f0qXr’
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Texture missing mip chain: 0×00e689

If you haven’t, I would try turning down your graphics when in WvW. If you’re running the game at high graphical settings, it’s more prone to crashing due to the amount of extra work your hardware needs to do. It can make things look crappier, but it’s better than than having low FPS or crashing. It seems like the problem may be related to the process failing to properly load a character model or some kind of visual effect.

If that doesn’t seem to remedy the problem, you might try a client repair, the details of which you can find here: https://help.guildwars2.com/entries/28148006-Repairing-the-Game-Client. It’s possible that the texture data somehow went missing or became corrupted, so that might solve the issue.

(edited by Yamsandjams.3267)

Heap, bytes=8388728,

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Posted by: Beldin.5498

Beldin.5498

Should be fine if you don´t have too many tabs open at the same time.
You can use the task manager to see how much memory each process use.

Nope .. the problem is 32-Bit Windows can only handle 2GB per application, and since
also some memory from that is substracted for system reasons thats in the end
something around 1,6 – 1,7 GB normally .. and so here it crashes :

—> Process Memory <—
Private: 1625MB
WorkingSet: 1615MB

So the only “real” solution is 64-bit windows. Temporarily you can only use lower
graphics settings .. maybe even a lower resulution so that the game needs less memory.

EVERY MMO is awesome until it is released then its unfinished. A month after release it just sucks.
Best MMOs are the ones that never make it. Therefore Stargate Online wins.

Heap, bytes=8388728,

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Definitely the 32-bit, Out of Memory problem. A -repair will do nothing.

Best advice – upgrade.

In the meantime – lower graphics.

Good luck.

Heap, bytes=8388728,

in Bugs: Game, Forum, Website

Posted by: shadow.6174

shadow.6174

Yeah I have been going through this issue constantly, Windows 32 bits here. I tell you that even lowering your graphic settings don’t help that much, it just gives you some more time of game play (it will take more time to reach the heap or memory limit) and the crash will happen at some point, mainly if you have other apps running in background. Usually I have a browser and Skype opened while I play and even so a crash due Heap usually happens after some time. The only “solution” is upgrading it to 64 bits then you can have more than around 3,25 GB or of total RAM on your system.

The minimum requirement is 2 GB RAM, Windows 7 requires around 1 GB to work in normal conditions (mainly if you use Aero), what leave us with less than or around 1 GB free for other apps in a 32 bits environment. Then there would have a struggle between the game, the system and other apps and the final result is obviously a crash of the memory hungry one (the game) :P.

Heap, bytes=8388728,

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Posted by: Predator.4057

Predator.4057

Heap, bytes=8388728,

system win 7 / 32 bit
4gb ram
nvidia 9800gt
win full update bios and motherboard.
game graphics lowest

I’ve Tried Everything
any fix!?

Heap, bytes=8388728,

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Heap, bytes=8388728,

system win 7 / 32 bit
4gb ram
nvidia 9800gt
win full update bios and motherboard.
game graphics lowest

I’ve Tried Everything
any fix!?

Best advice is to upgrade to 64bit OS. You should be able to find some Dev posts about it over in the Tech Support sub-forum.