Help! Unranked Arena button is stuck/bugged.

Help! Unranked Arena button is stuck/bugged.

in Bugs: Game, Forum, Website

Posted by: KotCR.6024

KotCR.6024

Hi, a little earlier tonight there was log-in server issues with Guild Wars 2, which caused all sorts of mayhem with the game client for a couple hours.

These issues finally seem resolved, but one issue is lingering with me (and asking around, it appears only me). The que button for unranked arena is bugged and no longer functional for me, and instead of just being disabled the ranked arena button has disappeared completely.

Screenshot is included.

Tried restarting the client and switching character but neither seems to help. I was in the unranked que when the log-in server issues began earlier, and it kept popping the dialogue to join an unranked match (tho never with any success), no matter where in the world I was, including PvE maps. This makes me wonder if now the log-in server issues have been resolved, the game mistakenly believes I’m already in the unranked match que and will refuse to let me attempt to start, even though I’m not.

I fear I my account may need a manual fix for this from ANet. Could I get any help? Thankya.

EDIT: Oh and I can still join Practice Matches freely…but I hate practice matches lol.
EDIT2: Had a friend join me and enter Unranked Que on my behalf as part of a team, see if that dislodged me. It didn’t. WHen she got the dialogue to enter the match, and clicked enter, it just immediately said “you have been removed from matchmaking que and must que again” for her after accepting, and for me it didn’t even ask me to accept, just immediately sent me the message. She however, is able to enter unranked que without me with no difficulties.
EDIT3: I also tried restarting my entire system (PC, etc), and repairing the GW2 game client. Neither has solved the issue. I’m pretty sure this is a server-side account issue now, and as a result, I’m going to need ANet intervention to fix it…please help!

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