Guild Wars 2

I just got the game, and whenever I try to crate a character or try to complete character creation I get an error saying I cant connect to the client. If I do get to the end and avoid the error, the game freezes. I tried to find help online but I can’t get any results, plus I tied guesting in other worlds, but that didn’t help.

Try repairing the client. If that doesn’t work you can try a full reinstall. You may also want to submit a ticket for more individual attention if those methods are unsuccessful. You can submit a ticket by following the support tab on the top left of this page. This link wi explain how to repair the client: https://help.guildwars2.com/entries/28148006-Repairing-the-Game-Client

Andraus.3874:

Try repairing the client. If that doesn’t work you can try a full reinstall. You may also want to submit a ticket for more individual attention if those methods are unsuccessful. You can submit a ticket by following the support tab on the top left of this page. This link wi explain how to repair the client: https://help.guildwars2.com/entries/28148006-Repairing-the-Game-Client

reinstalling right now, will let you know how it goes

Shloogor.9542:

Andraus.3874:

Try repairing the client. If that doesn’t work you can try a full reinstall. You may also want to submit a ticket for more individual attention if those methods are unsuccessful. You can submit a ticket by following the support tab on the top left of this page. This link wi explain how to repair the client: https://help.guildwars2.com/entries/28148006-Repairing-the-Game-Client

reinstalling right now, will let you know how it goes

Didn’t work. also tried lowering firewall and checking to see if my internet will work with the game, but I got the same issue.

Try putting a ticket in with support following the support tab in the upper left. Hopefully they can help you out. Sorry the easy fixes didn’t work for you. Also you might want to make sure your drivers are up to date as well as Direct X. You don’t have an issue launching the game then right? It’s just when you try to actually go past the charater creation screen? It doesn’t seem like a over heating issue because of that. So I would try to do those updates and see if anything happens otherwise I really have no idea and hopefully CS can help.