Hero points not received during level up's
Some characters, due to receiving enough traits/skills to approximate their pre-update build, were left with a Hero Point deficit.
If you continue to have issues after clearing out the deficit, you can contact the CS Team for assistance using the ‘Support’ link above/below.
Good luck.
You have to open the level up rewards to receive them
You have to open the level up rewards to receive them
I did that. My ranger is level 25 now and my guardian is 63. Prior to them reaching these levels I had no problems with me hero points.
EDIT: grammar
Some characters, due to receiving enough traits/skills to approximate their pre-update build, were left with a Hero Point deficit.
If you continue to have issues after clearing out the deficit, you can contact the CS Team for assistance using the ‘Support’ link above/below.
Good luck.
I already contacted support but you know how swamped they are with messages. Might as well post here and see if they can help. Also, I made my ranger and guardian after the specialization update.
I’ve resolved it now. Just did the guild wars 2 repair thing and now I got my hero points.