High Ping - anyone else? (included diag file)

High Ping - anyone else? (included diag file)

in Bugs: Game, Forum, Website

Posted by: Jerry Attrick.5963

Jerry Attrick.5963

Starting about 2 weeks ago I started receiving some high ping spikes. For the previous 3 years, my ping has been from 60 – 80. Now I’m averaging 130 with some spikes into the 700s!

Not fun

I ran the diagnostic (and attached it).

There are a few parts that concern me (is this on ANet’s end? Or, could be due to my ISP?):


Diag.ArenaNetworks.com
64.25.38.72:80 – connect succeeded
64.25.38.172:80 – connect succeeded
64.25.38.51:80 – connect succeeded
64.25.38.54:6112 – connect succeeded
64.25.38.171:80 – connect succeeded
64.25.38.54:80 – connect succeeded
64.25.38.51:6112 – connect succeeded
64.25.38.171:6112 – connect succeeded
64.25.38.72:6112 – connect succeeded
64.25.38.172:6112 – connect succeeded

Section completed in 3.12 seconds

cligate.101.NCPlatform.net.
64.25.40.122:6112 – connect succeeded
64.25.40.121:6112 – connect succeeded
64.25.40.116:6112 – connect succeeded
64.25.40.119:6112 – connect succeeded
64.25.40.120:6112 – connect succeeded
64.25.40.118:6112 – connect succeeded
64.25.40.117:6112 – connect succeeded

Section completed in 3.09 seconds

And this part I believe is on my ISP, however, I only have 3 parts that have high loss. Not sure if this is the reason for all my woes:


Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Zultan2-PC.home [192.168.1.4]
0/ 50 = 0% |
1 0ms 0/ 50 = 0% 0/ 50 = 0% Wireless_Broadband_Router.home [192.168.1.1]
0/ 50 = 0% |
2 4ms 0/ 50 = 0% 0/ 50 = 0% pool-184-18-64-1.ftwy.in.frontiernet.net [184.18.64.1]
1/ 50 = 2% |
3 9ms 1/ 50 = 2% 0/ 50 = 0% 184.16.229.121
1/ 50 = 2% |
4 7ms 6/ 50 = 12% 4/ 50 = 8% ae0—-0.car01.ftwy.in.frontiernet.net [74.40.1.33]
0/ 50 = 0% |
5 16ms 6/ 50 = 12% 4/ 50 = 8% ae5—-0.cor01.chcg.il.frontiernet.net [74.40.2.205]
0/ 50 = 0% |
6 16ms 4/ 50 = 8% 2/ 50 = 4% ae0—-0.cbr01.chcg.il.frontiernet.net [74.40.4.138]
0/ 50 = 0% |
7 17ms 2/ 50 = 4% 0/ 50 = 0% 4.53.98.17
14/ 50 = 28% |
8 —- 50/ 50 =100% 34/ 50 = 68% ae-4-90.edge6.Frankfurt1.Level3.net [4.69.154.202]
0/ 50 = 0% |
9 —- 50/ 50 =100% 34/ 50 = 68% ae-4-90.edge6.Frankfurt1.Level3.net [4.69.154.202]
0/ 50 = 0% |
10 114ms 16/ 50 = 32% 0/ 50 = 0% 195.16.161.58
0/ 50 = 0% |
11 —- 50/ 50 =100% 34/ 50 = 68% 206-127-157-86.ncsoft.com [206.127.157.86]
0/ 50 = 0% |
12 123ms 16/ 50 = 32% 0/ 50 = 0% 206-127-158-1.ncsoft.com [206.127.158.1]

I will be contacting my ISP, was just wondering if anyone else is having troubles? I’ve talked to ppl in game and most seem to have the same issues. Although they could just be smelling FUD…

Attachments:

(edited by Jerry Attrick.5963)