HoM disabled, ETA?

HoM disabled, ETA?

in Bugs: Game, Forum, Website

Posted by: Perez.1670

Perez.1670

Q:

How long until we can claim rewards from HoM?
How long until the bug is fixed?

A day without sunshine is like, you know, night.

HoM disabled, ETA?

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

As long as it takes the Devs to come up with and implement a solution.

Good luck.

HoM disabled, ETA?

in Bugs: Game, Forum, Website

Posted by: yahya.4157

yahya.4157

yes we need a time; we shouldn’t be in the dark

HoM disabled, ETA?

in Bugs: Game, Forum, Website

Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

The devs don’t usually give an ETA unless they have identified the specific issue, have a solid way to fix it, and (in this case) a validated method for undoing any non-legit rewards. All of that is going to take time.

For complex issues like this one, it’s difficult enough setting realistic ETAs to use within the dev teams, as it will be a moving target: until they learn enough, the estimate will keep changing. Most companies are reluctant to flip-flop that often with their customers; they prefer to keep silent rather than giving us the impression that they don’t have a handle on the problem.

While I would strongly prefer to get progress reports on issues that have a big impact on a significant fraction of the community, I understand that we aren’t likely to get them. As long as it gets fixed, I can live with that.

John Smith: “you should kill monsters, because killing monsters is awesome.”