Guild Wars 2

I can not open my two characters in the same map. I am getting the following error message when loading map. "Net work error. The inability to cennect to Guild Wars 2 may be caused by Internet Ruting issues or a server network failure. If the problem persist, please visit our support website. (code=5:11:3:159:101) "
the map’s name “metrica province” My two character(ranger and ele.) is in that map. I’m getting this error message when open that characters . ? couldnt play that chars. But My other characters are in other other maps and i can open them and no error messages ..

ok i can open now my char but i taking that message first time.