I haven't the gems that I've paid for

I haven't the gems that I've paid for

in Bugs: Game, Forum, Website

Posted by: Victor.7894

Victor.7894

I’ve tried to buy gems on the gem store and the sell wasn’t able to complete, so i repeat the action several times and it didn’t work, then I’ve received messages from Guild Wars 2 for purchasing gems. When I log in the game, I still have 0 gems. This bug made me spend more money that I wanted to and in the end, did not give me what I’ve paid for. I’m looking foward for help !

I haven't the gems that I've paid for

in Bugs: Game, Forum, Website

Posted by: Jeffrey Vaughn

Jeffrey Vaughn

Content Designer

Top of the page, “Support” → “Submit a Request” to contact a support agent to help you.

I haven't the gems that I've paid for

in Bugs: Game, Forum, Website

Posted by: Alexander.7452

Alexander.7452

Yeah I have the exact same problem..