Guild Wars 2

See the attached picture.

Do you see that little green treasure chest hovering above my minimap on the right-hand side? It’s permanently stuck on my screen, because every time I try to open it, my game immediately crashes.

I’ve tried about five or so times, under various circumstances (changing maps, entering PvP, restarting the computer, and so on) and there’s nothing I can do to prevent the game from crashing when I open it.

EDIT: I received that chest on the map Verdant Brink, when the map changed from day to night. This happened five minutes after completing the questline involving the Hylek trying to convert the Itzel to their religion (it ended with a wyvern fight) . I otherwise cannot give any extra information about the chest, because it doesn’t give me a name when I hover my mouse over it

Any help from Arena-Net would be greatly appreciated.

I also have a chest that crashes the game. Mine’s brown and I got it in Tangled Depths.

They’re aware of the issue and working on a fix.

I also encountered that problem.

I got my chest from Tarir forgotten city event in Auric Basin. Also i did that event twice, got two chests, and both of them causes my client to crash.

Other green chests (as in from other events, other zones) don’t cause such issues.

I am also having this problem and as others have done moved to another map and have even UN-installed and re installed the game still crashing. I just hope that when we do our guild hall this evening I can get my reward if their is one. I know you all are working on several issues as this is normal with all new game content. Thanks for all you do this game is amazing

I have the same problem, opening the chest gives a client crash with the following code:

• Crash <—*
  Assertion: CtlView inconsistent page size. (was: testCount < 5
  File: ..\..\..\Engine\Controls\CtlView.cpp(708)
  App: Gw2.exe
  Pid: 3040
  Cmdline:
  BaseAddr: 00AD0000
  ProgramId: 101
  Build: 54533
  When: 2015-10-24T13:08:31Z 2015-10-24T15:08:31+02:00
  Uptime: 0 days 0:03:46
  Flags: 0

• System <—*
  Name: JELMER-PC
  IpAddr: 192.168.2.9
  Processors: 4 [GenuineIntel:6:10:9]
  OSVersion: Windows 6.2 (64 bit)

• System Memory <—*
  Physical: 3752MB/ 8142MB 46%
  Paged: 10744MB/16334MB 65%
  Virtual: 1938MB/ 4095MB 47%
  Load: 53%
  CommitTotal: 5590MB
  CommitLimit: 16334MB
  CommitPeak: 5622MB
  SystemCache: 4145MB
  HandleCount: 37287
  ProcessCount: 82
  ThreadCount: 1216

• Process Memory <—*
  Private: 1785MB
  WorkingSet: 1682MB
  PeakWorkingSet: 1690MB
  PageFaults: 4597807

• Memory Category Usage (Inclusive) <—*
  [Category] [Size(MB)] [Count]
  Root 800.43 904592
  VRAM 599.61 19901
  Programmer Data 356.07 373795
  Art Assets 327.28 11928
  VRAM – Prop Tex 211.86 1364
  Anim Import Models 167.47 352
  Anim Import Packfile 167.47 352
  Engine 141.63 212501
  Game 134.52 112669
  Content 96.47 37301
  Gr 93.54 126864
  VRAM – Gr Postproc 91.39 20
  Map Assets 85.56 9881
  VRAM – Character Geo 80.38 408
  Uncategorized 77.45 466022
  Prop Models 73.53 4802
  Prop Packfile 70.01 492
  Character Models 68.58 700
  Collections 57.61 5929
  Dictionary 56.17 1002
  Collide 39.63 52847
  Composite Models 39.52 306
  VRAM – Composite Tex 37.83 35
  Composite Tex 33.17 70

• Memory Category Usage (Exclusive) <—*
  [Category] [Size(MB)] [Count]
  VRAM – Prop Tex 211.86 1364
  Anim Import Packfile 167.47 352
  Content 96.47 37301
  VRAM – Gr Postproc 91.39 20
  VRAM – Character Geo 80.38 408
  Uncategorized 77.45 466022
  Prop Packfile 70.01 492
  Dictionary 56.17 1002
  Gr 39.02 7115
  VRAM – Composite Tex 37.83 35
  Composite Tex Pool 33.17 70
  VRAM – DirectX Geo Buffers 30.56 1520
  Character Packfile 28.84 117
  VRAM – DDI Shader 26.92 15719
  Text 26.36 3136
  Gr Umbra 21.17 1121
  Collide Havok 17.19 40917
  Collide 16.44 11204
  VRAM – Effect Geo 14.69 120
  Gr Model 13.54 18851
  VRAM – Terrain Tex 13.33 28
  Map Zone 12.33 12693
  Archive 11.20 38
  VRAM – UI Textures 11.20 309

• Game Context <—*
  MapId: 1043
  Flags: 0×241
  ElapsedTime: 00:01:36

• World State <—*
  <WorldState BufferCapacity="44318720" BufferUsed="18243418" DrawCalls="1361" Fps="54" EffectLights="0" Lights="148" Materials="465" Particles="3463" Submodels="1437" TextureLoadsPending="0" TextureMemory="974540812" Triangles="2468788" VerticesSoftwareTransformed="0" VideoMemoryTotal="305712696" CameraPos="2335.02, 18763, -13220.7" CameraFwd="0.323836, 0.918982, 0.224951" MapName="tboUv.PTVVE" MapNamespace="KAhpw" MapSector="IJwR+.AwAC4" MapType="Public" MapFloor="1" MapId="1043" MapGuid="7330127D-AB56-4592-BA0A-135CAEAC8B2C" MapTimeOfDay="1.000000" PlayerFacing="0.332844, 0.942982, 0" PlayerPos="2529.32, 19314.4, -12951.3" PlayerVelocity="0, 0, -0" />

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 6.2.10240.16384 (64/32-bit compatible)]

• ClientContextThreadProc Thread 0×40c <—*

• Trace <—*
  Pc:0189da96 Fr:0695ef24 Rt:0189c821 Arg:0695efd8 0695ef84 0189c6a0 797cea58
  Pc:0189c821 Fr:0695ef3c Rt:018c05ba Arg:00000000 797ceba0 0000084b 797ceb94
  Pc:018c05ba Fr:0695ef70 Rt:018c0cb0 Arg:00000000 00000038 797ceb94 000007ff
  Pc:018c0cb0 Fr:0695ef9c Rt:018c0c27 Arg:797ceba0 00000038 0695efd8 00000000
  Pc:018c0c27 Fr:0695efbc Rt:018c1b65 Arg:00000038 0695efd8 00000000 000007ff
  Pc:018c1b65 Fr:0695eff0 Rt:018aeac3 Arg:0695f034 44c45d17 0695f0e4 3dea72a0
  Pc:018aeac3 Fr:0695f008 Rt:0128f8d7 Arg:0695f03c 0695f090 0695f090 0695f0e4
  Pc:0128f8d7 Fr:0695f050 Rt:0128f15a Arg:0695f0e4 7970a8fc 0695f090 00000002
  Pc:0128f15a Fr:0695f06c Rt:0128f32b Arg:00000000 7970a8fc 0695f0a8 018c0cb0
  Pc:0128f32b Fr:0695f07c Rt:018c0cb0 Arg:00000000 00000038 7970a8fc 0000085d
  Pc:018c0cb0 Fr:0695f0a8 Rt:018c0c27 Arg:7970a8fc 00000038 0695f0e4 00000000
  Pc:018c0c27 Fr:0695f0c8 Rt:018c1b65 Arg:00000038 0695f0e4 00000000 0000085d
  Pc:018c1b65 Fr:0695f0fc Rt:018aeac3 Arg:0695f128 44c45d17 0695f1cc 3f5ec310
  Pc:018aeac3 Fr:0695f114 Rt:01521d53 Arg:0695f130 0695f178 0695f1cc 0695f138
  Pc:01521d53 Fr:0695f138 Rt:01521114 Arg:0695f1cc 796f19d4 0695f178 0695f228
  Pc:01521114 Fr:0695f154 Rt:015212eb Arg:00000000 796f19d4 0695f190 018c0cb0
  Pc:015212eb Fr:0695f164 Rt:018c0cb0 Arg:00000000 00000038 796f19d4 00000740
  Pc:018c0cb0 Fr:0695f190 Rt:018c0c27 Arg:796f19d4 00000038 0695f1cc 00000000
  Pc:018c0c27 Fr:0695f1b0 Rt:018c1b65 Arg:00000038 0695f1cc 00000000 00000740
  Pc:018c1b65 Fr:0695f1e4 Rt:018aeac3 Arg:0695f20c 44c45d17 0695f254 0695f2a8
  Pc:018aeac3 Fr:0695f1fc Rt:013fdf1f Arg:0695f2a8 0695f2a8 0695f220 0695f2a8
  Pc:013fdf1f Fr:0695f214 Rt:015161b7 Arg:0695f2a8 797c833c 0695f254 43cadae5
  Pc:015161b7 Fr:0695f230 Rt:0151638b Arg:00000000 797c833c 0695f26c 018c0cb0
  Pc:0151638b Fr:0695f240 Rt:018c0cb0 Arg:00000000 00000038 797c833c 0000010f
  Pc:018c0cb0 Fr:0695f26c Rt:018c0c27 Arg:797c833c 00000038 0695f2a8 00000000
  Pc:018c0c27 Fr:0695f28c Rt:018c1b65 Arg:00000038 0695f2a8 00000000 0695f350
  Pc:018c1b65 Fr:0695f2c0 Rt:018b1269 Arg:0695f2f8 44c45d17 00000002 0000010f
  Pc:018b1269 Fr:0695f31c Rt:018af664 Arg:00000000 00000000 00000001 4d9b7cd0
  Pc:018af664 Fr:0695f338 Rt:0118d48e Arg:0695f350 00000000 0695f518 0695f510
  Pc:0118d48e Fr:0695f360 Rt:01176e52 Arg:0695f444 0695f494 1478fb4c 0695f510
  Pc:01176e52 Fr:0695f464 Rt:011751d8 Arg:0695f510 1478fb4c 1478fb4c 1478fb90
  Pc:011751d8 Fr:0695f480 Rt:018c0cb0 Arg:00000000 00000037 1478fb4c 0000007f
  Pc:018c0cb0 Fr:0695f4ac Rt:018c0c27 Arg:1478fb4c 00000037 0695f510 00000000
  Pc:018c0c27 Fr:0695f4cc Rt:018c2f5a Arg:00000037 0695f510 00000000 0000007f
  Pc:018c2f5a Fr:0695f588 Rt:018c33c9 Arg:00000000 05585c10 00000011 00000011
  Pc:018c33c9 Fr:0695f5b0 Rt:018b0531 Arg:3c9dccac 3c9dccac 3c8b4396 a04ce9a5
  Pc:018b0531 Fr:0695f5c8 Rt:01116891 Arg:3c9dccac 3c9dccac 3c8b4396 0695f65c
  Pc:01116891 Fr:0695f600 Rt:01118d5f Arg:3c9dccac 00f8c723 05586810 05586c60
  Pc:01118d5f Fr:0695f6a8 Rt:00f8a5fe Arg:05586810 00000002 00000002 00000010
  Pc:00f8a5fe Fr:0695f724 Rt:00f8b802 Arg:15124bbc 01d10e5d a04ceb09 00000001
  Pc:00f8b802 Fr:0695f764 Rt:00f89dd1 Arg:053f2d30 02be93d0 00ddef28 00f30b6c
  Pc:00f89dd1 Fr:0695f784 Rt:00f30ac0 Arg:053f2d30 a04cebd1 00f30b6c 02be93d0
  Pc:00f30ac0 Fr:0695f7bc Rt:00f30be8 Arg:00f30b6c 0695f7dc 75153744 02be93d0
  Pc:00f30be8 Fr:0695f7c8 Rt:75153744 Arg:02be93d0 75153720 16b5ba8b 0695f824
  Pc:75153744 Fr:0695f7dc Rt:7738a064 Arg:02be93d0 fab86b8f 00000000 00000000
  Pc:7738a064 Fr:0695f824 Rt:7738a02f Arg:ffffffff 773ad7ca 00000000 00000000
  Pc:7738a02f Fr:0695f834 Rt:00000000 Arg:00f30b6c 02be93d0 00000000 00000000

• Thread registers <—*
  eax=0695ea70 ebx=000006ef ecx=00000000 edx=000002c8 esi=75159ec0 edi=00000000
  eip=0189da96 esp=0695ee98 ebp=0695ef24
  cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00200246

eax-32 0695EA50 0695ea74 75159ec0 00000000 0695eacc
eax-16 0695EA60 752e3e54 0695eacc 752e3e28 0695ea70
eax 0 0695EA70 80000003 00000000 00000000 752e3e28
eax16 0695EA80 00000002 00000002 361f6e10 01898693
eax+32 0695EA90 416ba2e9 fffffff9 3c66db52 00c74f50
eax+48 0695EAA0 01895e40 10645710 0695eb10 0695eb10
esi-32 75159EA0 0010c25d 850ff685 fffffcc6 ddebc033
esi-16 75159EB0 cccccccc cccccccc cccccccc cccccccc
esi 0 75159EC0 031c25ff cccc751c cccccccc cccccccc
esi16 75159ED0 8b55ff8b 00a151ec 33751f00 fc4589c5
esi+32 75159EE0 08358b56 85751f08 cc850ff6 33000148
esi+48 75159EF0 fc4d8bc0 e85ecd33 0000b9e8 c25de58b

• Code <—*
  0189DA76 0885c974 0c6a78ba 483ba301 e8e9fe53 …t.jx.H;…..S
  0189DA86 ff68c402 0000baf4 8dd901b9 a48fd901 .h…………..
  0189DA96 e8459154 ffe900ff ffff0f57 c90f28d9 .E.T…….W..(.
  0189DAA6 0f28d1eb 030f57c9 f30f1065 a4f30f10 .(….W….e….
  0189DAB6 6db80f28 c4f30f5c c55f5e5b 0f2fc173 m..(…\._^[./.s
  0189DAC6 030f28e5 0f28c3f3 0f5cc40f 2fc17303 ..(..(…\../.s.

• Stack <—*
  0695EE98 0189da9b 000002c4 0695efd8 0695ef54 …………T…
  0695EEA8 00000000 43fa0000 43a6e8b6 2bfdec90 …….C…C…+
  0695EEB8 000000c3 00000001 00000180 0695efd8 …………….
  0695EEC8 00000000 00000000 43a6e8b6 43fa0000 ………..C…C
  0695EED8 00000000 00000000 00000000 00000000 …………….
  0695EEE8 43fa0000 43a6e8b6 44c45d17 445428ba …C…C.].D.(TD
  0695EEF8 43fa0000 43a6e8bc 43fa0000 43a6e8b9 …C…C…C…C
  0695EF08 43fa0000 43a6e8b8 43fa0000 43a6e8b7 …C…C…C…C
  0695EF18 43fa0000 43a6e8b6 a04cf349 0695ef3c …C…CI.L.<…
  0695EF28 0189c821 0695efd8 0695ef84 0189c6a0 !……………
  0695EF38 797cea58 0695ef70 018c05ba 00000000 X.|yp………..
  0695EF48 797ceba0 0000084b 797ceb94 000007ff ..|yK…..|y….
  0695EF58 00000038 797ceb98 00000030 80000000 8…..|y0…….
  0695EF68 00000000 0695efd8 0695ef9c 018c0cb0 …………….
  0695EF78 00000000 00000038 797ceb94 000007ff ….8…..|y….
  0695EF88 00000038 797ceba4 00000030 80000000 8…..|y0…….
  0695EF98 00000001 0695efbc 018c0c27 797ceba0 ……..‘…..|y
  0695EFA8 00000038 0695efd8 00000000 797cea58 8………..X.|y
  0695EFB8 000007ff 0695eff0 018c1b65 00000038 ……..e…8…
  0695EFC8 0695efd8 00000000 000007ff 0695f034 …………4…
  0695EFD8 44c45d17 445428ba 0695efe4 00000000 .].D.(TD……..
  0695EFE8 00000000 445428ba 0695f008 018aeac3 …..(TD……..
  0695EFF8 0695f034 44c45d17 0695f0e4 3dea72a0 4….].D…..r.=
  0695F008 0695f050 0128f8d7 0695f03c 0695f090 P…..(.<…….
  0695F018 0695f090 0695f0e4 00000000 00000000 …………….
  0695F028 00000000 00000000 00000000 00000039 …………9…
  0695F038 00000012 44c45d17 445428ba 00000006 …..].D.(TD….
  0695F048 00000000 00000000 0695f06c 0128f15a ……..l…Z.(.
  0695F058 0695f0e4 7970a8fc 0695f090 00000002 ……py……..
  0695F068 0695f090 0695f07c 0128f32b 00000000 ….|…+.(…..
  0695F078 7970a8fc 0695f0a8 018c0cb0 00000000 ..py…………
  0695F088 00000038 7970a8fc 0000085d 00000038 8…..py]…8…
  0695F098 7970a900 00000130 80000000 00000000 ..py0………..
  0695F0A8 0695f0c8 018c0c27 7970a8fc 00000038 ….’…..py8…
  0695F0B8 0695f0e4 00000000 7970a7c0 0000085d ……….py]…
  0695F0C8 0695f0fc 018c1b65 00000038 0695f0e4 ….e…8…….
  0695F0D8 00000000 0000085d 0695f128 44c45d17 ….]…(….].D
  0695F0E8 445428ba 0695f0f0 00000000 00000000 .(TD…………
  0695F0F8 445428ba 0695f114 018aeac3 0695f128 .(TD……..(…
  0695F108 44c45d17 0695f1cc 3f5ec310 0695f138 .].D……^?8…
  0695F118 01521d53 0695f130 0695f178 0695f1cc S.R.0...×.......
  0695F128 0695f138 00000000 44c45d17 445428ba 8……..].D.(TD
  0695F138 0695f154 01521114 0695f1cc 796f19d4 T…..R…….oy
  0695F148 0695f178 0695f228 0695f1cc 0695f164 x…(…….d…
  0695F158 015212eb 00000000 796f19d4 0695f190 ..R…….oy….
  0695F168 018c0cb0 00000000 00000038 796f19d4 ……..8…..oy
  0695F178 00000740 00000038 796f19d8 00000730 ...8.....oy0... 0695F188 80000000 00000000 0695f1b0 018c0c27 ............'... 0695F198 796f19d4 00000038 0695f1cc 00000000 ..oy8........... 0695F1A8 796f1898 00000740 0695f1e4 018c1b65 ..oy…….e…
  0695F1B8 00000038 0695f1cc 00000000 00000740 8………..... 0695F1C8 0695f20c 44c45d17 4470e8ba 0695f1d8 .....].D..pD.... 0695F1D8 00000000 00000000 4470e8ba 0695f1fc ..........pD.... 0695F1E8 018aeac3 0695f20c 44c45d17 0695f254 .........].DT... 0695F1F8 0695f2a8 0695f214 013fdf1f 0695f2a8 ..........?..... 0695F208 0695f2a8 0695f220 0695f2a8 0695f230 .... .......0... 0695F218 015161b7 0695f2a8 797c833c 0695f254 .aQ.....<.|yT... 0695F228 43cadae5 0695f2a8 0695f240 0151638b ...C....….cQ.
  0695F238 00000000 797c833c 0695f26c 018c0cb0 ….<.|yl…….
  0695F248 00000000 00000038 797c833c 0000010f ….8…<.|y….
  0695F258 00000038 797c8340 00000014 80000000 8…@.|y……..
  0695F268 00000000 0695f28c 018c0c27 797c833c ……..’…<.|y
  0695F278 00000038 0695f2a8 00000000 797c8200 8………….|y
  0695F288 0000010f 0695f2c0 018c1b65 00000038 ……..e…8…

• Error Logs <—*
  Content is referencing a propID that doesn’t exist propId=‘1800470359764402712’
  Content is referencing a propID that doesn’t exist propId=‘1780831851953291835’
  Content is referencing a propID that doesn’t exist propId=‘1800775435586404876’
  Texture ‘0×03539b’ dimensions too small
  Loading ‘0×03539b’ texture failed
  Texture missing mip chain: 0×0cc272
  Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
  Texture ‘0×0ce696’ dimensions too small
  Loading ‘0×0ce696’ texture failed
  Texture ‘0×0ce697’ dimensions too small
  Loading ‘0×0ce697’ texture failed
  Content is referencing a propID that doesn’t exist propId=‘1957040767325209091’
  Content is referencing a propID that doesn’t exist propId=‘1957045616343286279’
  Content is referencing a propID that doesn’t exist propId=‘1957044899083747840’
  Content is referencing a propID that doesn’t exist propId=‘1957045478904332806’
  Content is referencing a propID that doesn’t exist propId=‘1957037099423138312’
  Content is referencing a propID that doesn’t exist propId=‘1957045148191851009’
  Content is referencing a propID that doesn’t exist propId=‘1957102065098457633’
  Texture missing mip chain: 0×128ace
  Texture missing mip chain: 0×128ad0
  Model ‘0×10227b’: Permutation ‘leather’ not found, auto selecting permutation
  Model ‘0×102293’: Permutation ‘armorhood’ not found, auto selecting permutation
  Model ‘0×102293’: Permutation ‘armorbracers’ not found, auto selecting permutation
  Texture missing mip chain: 0×134878
  Texture missing mip chain: 0×134876
  Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
  CtlView inconsistent page size from frame TCtlInstance. Size history: <500.000000, 333.818237> <500.000000, 333.818146> <500.000000, 333.818115> <500.000000, 333.818085> <500.000000, 333.818054>

• DirectX Device Info <—*
  VendorId = 0×1002
  DeviceId = 0×679a
  Version = 8.17.0010.1404
  Description = AMD Radeon HD 7900 Series
  Compat = 0×00000000
  VidMem = 4095 MB

I have the same problem and now I have two chest like that.

maybe.5086:

I have the same problem and now I have two chest like that.

I have 2 like that as well.

I just got a green one from the Auric Basin meta event that is doing the same

I have the same problem and now I have two chest like that.

I have the same problem. Chest is green, from a world event at Tarir The Forgotten City, Auric Basin (Jungle Floor).

After patch—— Still same problem

Change your interface to normal then give it a go

Samurai Kent.5379:

Change your interface to normal then give it a go

I love u man… Really thanks a lot