Guild Wars 2

The in-game bug reporting tool requires both a category and a sub-category to be present before permitting a submission. The available (sub-)categories do not cover all possible game elements, making correct in-game submission of some bugs impossible. For example, there’s no way to report a bug with a keybinding. Nor for any UI element other than the limited number of panels mentioned (which don’t include, for example, the Settings dialogue or any of it’s sub-dialogues like Options).

Regardless of how we categorize it, the first tier person looking at the report is almost certainly going to reclassify it in any case — the main purpose of categorization is to assign it to the relevant QA team and those tend to evolve over time.

When I’m reasonably sure that the categories don’t apply, I add a note at the top and choose something generic from the pull downs.

It would be good if there was a “General: Other” or “General: None of Above” option, but I’m not sure how much time it would save anyone, including the players.