Infusions are gone - please help

Infusions are gone - please help

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Posted by: Shiro Tegachii.5619

Shiro Tegachii.5619

-2GMT 23:20 11/07/15

I wanted to changed my Hammer’s stats
http://i60.tinypic.com/6qje2x.jpg

With the Anthology Recipie
http://wiki.guildwars2.com/wiki/Anthology_of_Heroes

And it gave me this
http://oi61.tinypic.com/1zwnlol.jpg

I was hoping all the infusion and sigils will go back to my inventory.
Each of those Infusions is 100 Vicious Claws and more. and they are just GONE! including the skin i had on the hammer.
I spend alot of time making it, Anet/Dev/GM/Admin
please eaither undo what i’ve done or give me back the infusions and sigils

Infusions are gone - please help

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Posted by: BlackOcean.6903

BlackOcean.6903

Notes
The recipes create a new item all together

And from the Infusions wiki
Notes
Infusions are lost when upgrading ascended items in the Mystic Forge, since the original item is consumed in the crafting process.

(edited by BlackOcean.6903)

Infusions are gone - please help

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Posted by: Shiro Tegachii.5619

Shiro Tegachii.5619

i did not know that i asked people and no 1 knew eaither

Infusions are gone - please help

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Posted by: Shiro Tegachii.5619

Shiro Tegachii.5619

if they could atleast undo it, it would be great

Infusions are gone - please help

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Posted by: RoseofGilead.8907

RoseofGilead.8907

You would have to contact support directly for them to intervene in any way (if they can/will).

Infusions are gone - please help

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Posted by: Shiro Tegachii.5619

Shiro Tegachii.5619

i still need help, as i siad before is this can be undone ill be happy

Infusions are gone - please help

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Posted by: RoseofGilead.8907

RoseofGilead.8907

You have to contact support directly. Posting here won’t get a response from support. Make a ticket.

https://help.guildwars2.com/anonymous_requests/new

Infusions are gone - please help

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Posted by: Mourningcry.9428

Mourningcry.9428

Good luck… but for what is worth, the description of the Anthology does give a clear warning.

Infusions are gone - please help

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Posted by: Asuaka.1528

Asuaka.1528

Anthology of Heroes clearly states: “Warning: All upgrades will be lost.”

List of unavailable armor and weapon skins:
[Collection] Wardrobe/Skin Bugs & Anomalies