Installed GW2: Blank screen on startup

Installed GW2: Blank screen on startup

in Bugs: Game, Forum, Website

Posted by: crypted.1674

crypted.1674

Hi as title states I have recently installed guild wars 2 on a clean version of win8.
Everything has downloaded correctly and I can log in however when I press play it launches to a blank screen then crashes straight away without music starting or anything.
First time it runs win8 says it has an incompatability error and tries to run it under compatability mode.

I have uploaded the crash details file from the popup box after crash.

Attachments:

(edited by crypted.1674)

Installed GW2: Blank screen on startup

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

No idea if this makes any difference, but make sure your computer allows access to the Coherent program. No firewall, malware scan, virus scan blocking it.

Good luck.

Installed GW2: Blank screen on startup

in Bugs: Game, Forum, Website

Posted by: crypted.1674

crypted.1674

No idea if this makes any difference, but make sure your computer allows access to the Coherent program. No firewall, malware scan, virus scan blocking it.

Good luck.

Already tried :/. Thank you though.

Installed GW2: Blank screen on startup

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can submit a Tech Support ticket and ask for assistance from the Tech CS Team, if you desire individualized responses.

Top/Bottom of Page – Support – Submit a Request.

Good luck.