Installer Crashing

Installer Crashing

in Bugs: Game, Forum, Website

Posted by: cassandraschild.8360

cassandraschild.8360

Every time I try to install this game, it crashes on this laptop. Running Windows 7-64 bit. Ive tried a lot of the suggestions here, and they don’t seem to work. It seems to download the game for a while, then it randomly crashes at different points in the download process. Please help!

—> Crash <—
Exception: c0000005
Memory at address 00000008 could not be read
App: Gw2.exe
Pid: 8528
Cmdline: -allowInstall
BaseAddr: 00380000
ProgramId: 101
Build: 50837
Module: Sendori.dll
When: 2015-07-21T15:16:14Z 2015-07-21T11:16:14-04:00
Uptime: 0 days 0:06:54
Flags: 0

—> System <—
Name: OWNER-HP
IpAddr: 192.168.1.159
Processors: 4 [GenuineIntel:6:10:7]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 3423MB/ 8139MB 42%
Paged: 11383MB/16277MB 69%
Virtual: 3821MB/ 4095MB 93%
Load: 57%
CommitTotal: 4894MB
CommitLimit: 16277MB
CommitPeak: 4957MB
SystemCache: 4209MB
HandleCount: 49631
ProcessCount: 151
ThreadCount: 1991

—> Process Memory <—
Private: 105MB
WorkingSet: 116MB
PeakWorkingSet: 138MB
PageFaults: 18285154

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> Thread 0×1958 <—

(edited by cassandraschild.8360)

Installer Crashing

in Bugs: Game, Forum, Website

Posted by: UnknownFreak.2805

UnknownFreak.2805

Seems to be something to do with sendori software, disable/uninstall it during the time, and see if it it helps.

How to crashreport…
Someone say game crash must be related to OOM
when you read the log it’s not related to that whatsoever…

Installer Crashing

in Bugs: Game, Forum, Website

Posted by: cassandraschild.8360

cassandraschild.8360

sendori software? I don’t remember ever installing any software by that name. Can you please explain?

Edit: Ah… I found it, but I don’t ever remember installing it. I uninstalled, hopefully that helps.

(edited by cassandraschild.8360)

Installer Crashing

in Bugs: Game, Forum, Website

Posted by: cassandraschild.8360

cassandraschild.8360

It worked Yay! Thank you for the help!