Guild Wars 2

I have 2 serious problems.
1. I’m in 2 guild’s If i open guild panel of first guild I can see only 1 player online even thought i can read chat and see many others online. In second guild I can’t see anyone online and I see myself as offline o.O
2.When I join party I can’t see anyone in the group therefore I can’t do any dungeons atm…
what should I do? I wrote ticket yestrday and got nothing -_-

Don’t depend upon any insight or “advice” that you might expect from the ticket, since I did the very same thing and explained I was using OS X 10.8 and received instructions on basic trouble shooting for Windows*. I’m not sure what brain dead monkey was provided a job with technical support, but all they are going to do is ask you to send your computer information and realize they have nothing to offer… ultimately resulting in them telling you to post your experience(s) here where it has currently been ignored and threads left to die on the very same subject that is getting worse after the server crash recently. Unfortunately you can only hope at this point that enough people have been affected that this will actually make it off the back burner of priorities and finally receive some attention. Up to this point one was able to relog and the problem would have fixed itself. Until recently it has never been so bad, for me anyways, that you were unable to use the social interfaces for hours at a time.

• I would like to add that this response was 15 hours after my ticket submission