Issue purchasing Gates of Maguuma

Issue purchasing Gates of Maguuma

in Bugs: Game, Forum, Website

Posted by: Logic.9253

Logic.9253

I attempted to purchase the Gates of Maguuma living story through my Journal numerous times last week when it said purchase for 0 Gems and repeatedly got “Network Error Occured, please check your internet connection” Error. I submitted a bug report and waited to see if it would be fixed. As I was checking today, I see that the transaction is now 200 Gems? I really want to progress so I attempted to still make the purchase and get the same issue.

Issue purchasing Gates of Maguuma

in Bugs: Game, Forum, Website

Posted by: Jeffrey Vaughn

Jeffrey Vaughn

Content Designer

Issue purchasing Gates of Maguuma

in Bugs: Game, Forum, Website

Posted by: Logic.9253

Logic.9253

I came across that thread a couple of days ago, saw the TP resolution and that did not work for me. Am I overlooking another resolution?

Issue purchasing Gates of Maguuma

in Bugs: Game, Forum, Website

Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

As suggested in the linked thread (that was created a few hours ago), you can also try repairing your client.

http://wiki.guildwars2.com/wiki/Command_line_arguments#-repair

John Smith: “you should kill monsters, because killing monsters is awesome.”

Issue purchasing Gates of Maguuma

in Bugs: Game, Forum, Website

Posted by: Logic.9253

Logic.9253

As suggested in the linked thread (that was created a few hours ago), you can also try repairing your client.

http://wiki.guildwars2.com/wiki/Command_line_arguments#-repair

Thank you, but this did not work for me either.

Issue purchasing Gates of Maguuma

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Have you had an Account Restoration? Something about those seems to render the ability to unlock episodes untenable.

Issue purchasing Gates of Maguuma

in Bugs: Game, Forum, Website

Posted by: Logic.9253

Logic.9253

Have you had an Account Restoration? Something about those seems to render the ability to unlock episodes untenable.

Yes, I have. This may be the source of my issue. Thank you.

Issue purchasing Gates of Maguuma

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Have you had an Account Restoration? Something about those seems to render the ability to unlock episodes untenable.

Yes, I have. This may be the source of my issue. Thank you.

Ahh, then I would suggest you submit a Request to CS and let them know that several players have this issue. Those with Account Restorations (at least some of those), do not seem to be able to unlock Season Two Episodes. If you do not receive a satisfactory response (they may be unaware of the issue), perhaps bring it to Gaile Gray’s attention.

Good luck.