Guild Wars 2

I recently bought the heavy Dredge Breastplate of the Forge from Sorrow’s embrace dungeon vendor. Shortly after purchasing it I disconnected, no big deal it happens. However, when I came back into the game, the breastplate was gone and my 330 tokens were gone also. So basically I am out 330 tokens and have nothing to show for it.

Also, just to clarify, believe me I mouse over every single thing in my bags and bank, I even checked alts even though it couldn’t possibly be on them. I ever checked collections tab…it is truly missing.

Any chance of getting my BP replaced? or my tokens at least? Or is it just tough kittens and better luck next time? Honestly…if I have to farm the tokens again…that honestly might be the straw that breaks the camels back for me in this game.

I guess the answer is no.

You’re best off submitting a ticket it you haven’t already. Red posts are few and far between on the forums, and while it’ll take a while to get a response, it’s almost guaranteed through ticket submission.

The answer that I and many others have had when it comes to the replacing of missing, disappeared or otherwise no-longer in your posession items is a “the Guild Wars Support Team is unable to replace individual items. We simply do not have the tools to provide this service at this time.”

You could always submit a ticket to see if it works out for you, to try your luck. I received my reply within a day. However, my bet is that you’re going to have to re-obtain the badges to craft another Breastplate.

Good luck.

Would love a definite answer on this…I have opened 3 in game tickets so far and posted here…have yet to hear anything from ArenaNet. I understand they are busy but would kind of like to know.

You need to file a ticket directly with support. The in-game tool can be used to file a bug report, but no one will get back to you.

Only create a single ticket for the issue: the more you create, the more time someone spends reading your tickets and the less time they spend addressing the issue or responding to you.

If you don’t receive an answer (to your support ticket) for 3 business days, post to the sticky thread: https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged.

Good luck.