Items not received from mail

Items not received from mail

in Bugs: Game, Forum, Website

Posted by: Kitanishi.1586

Kitanishi.1586

I sent myself a mail from my girlfriend’s account and once received I clicked the “take all” button, saw the text in my chat box say i received the item and deleted the mail. When I closed the mail box and went to find the item it was not in my inventory and not in the collectibles tab of my bank.

I know (think) you cannot delete a mail with items still attached, how could this item disappear?

Could lag in receiving the item allow it to be deleted with the mail?

Is there anything I can do to retrieve the item?

Any help is appreciated as this is puzzling and quite annoying