Tonight I ran Fractals of the Mists Level 49. We had Swamp -> Cliffside -> Thaumanova -> Jade Maw. We got to the maw and starting fighting as normal. We realized that we were on our way to killing the boss before the colossus stage was over (not sure if that is normal or not, never experienced it before [486 fractal runs completed]). We did kill the boss before colossus phase was over. We got the skull target things for the final death ray, but he never used the death ray. We waited for about a minute until it became clear that the chests weren’t going to drop. The boss was at 0% health, but his head was still visible.
We thought maybe it was bugged, so we tried a mass-suicide off the ledge to hopefully reset it. We all died, respawned, and ran back down to the battlefield. We got the agony check, but nothing else happened. There were 2 tentacles left alive, so we tried getting killed by them and resetting again, but that didn’t work either. We then went and killed both of the remaining tentacles, but still nothing.
After about 20 minutes we finally called it quits. I submitted a ticket immediately after leaving the fractal, but of course I haven’t heard back yet.
Screenshot was taken as soon as we realized it was bugged.
Should I include the part about how I’m not happy about this?
EDIT: Thought I’d add:
-First run of the day, hadn’t received any reward chests in over 48 hours.
-No exploits, cheats, or skips were used for the whole run
