Guild Wars 2

like the title says I killed Xera but I didn’t get the achievement credit for doing it
I was hitting her till second phase then I fell off the platform during a gliding incident but my team managed to salvage it and we won but I didn’t get credit for the achievement but I did get the Xera reward trophy

I’ve had the same issue with killing Xera. I got the reward chest but not the achievement/kill credit. I send a ticket and they cannot manually add achievements to an account even though you got the goblet as kill proof. I was told to submit the issue as a bug report to the Dev team so that they could look further into it. But sadly we know that pile is so big that they will not reach my ticket until 2018. I hope they really fix this problem

Just had the exact same problem. Killed Xera, got the chest, but not the achievement (nor the ability to buy the stuff Xera drops from Glenna). Really annoying

Also experienced this last week, same response from support.

Exact same problem.