Log-in rewards bugged
Hello forum,
So this is what happened to me.
Yesterday i logged in and got the bag of experience ( 2nd last reward ).
Expecting to get the Chest of loyalty today, but when i logged in that didn’t happen.
What happened was that my log-in reward was reset. And i got the first reward: Bag of mystic coins.Is this normal?
Greetings,
Draaky
if it happened as you described, that isn’t normal
Your only recourse is to open a support ticket (link at the top left of this page); Customer Service might be able to help figuring out what’s wrong and/or remedy the issue.
John Smith: “you should kill monsters, because killing monsters is awesome.”
Illconceived Was Na.9781 thanks for the tip and telling me how to make a ticket.
The reward chest can only be opened by the character that was first logged in on the day, and doesn’t show up on the others when you switch. It might be worth cycling through all your alts just to make sure the reward isn’t sitting unopened on one of them.
Illconceived Was Na.9781 thanks for the tip and telling me how to make a ticket.
You’re welcome.
(FYI in fact, a lot of people aren’t aware that Customer Service is a great resource for things like this or where to contact them.)
John Smith: “you should kill monsters, because killing monsters is awesome.”