Login Beta Crash, bug?

Login Beta Crash, bug?

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Posted by: Noxty.5089

Noxty.5089

So as excited as I am to play the closed beta, apparently I keep getting this crash message when I try to load into silverwaste on the beta. Image provided

http://i.imgur.com/RGRXL5j.jpg?1

The strange part about this is I can log in on my normal toons, so this only occurs on my beta slot character.

I’ve tried closing and opening the client, I even restarted my computer.

Usually crashes like these have a report option but this one doesn’t

Please help!

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Posted by: StinVec.3621

StinVec.3621

Is that Mac you are using? If so, may want to mention that.

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Posted by: Noxty.5089

Noxty.5089

No, its not the Mac version, its windows

Login Beta Crash, bug?

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Posted by: Noxty.5089

Noxty.5089

So an update; this error is still occurring, but now on normal characters except this time it only occurs sometimes when loading into a pvp map, but it has happened in the middle of a fractals as I was walking, and again in Lion’s Arch.

A guildee of mine told me if my drivers were full, from what I know it’s not.

I also re-downloaded the game a couple of days ago hoping it would fix this problem, this problem has been happening to me in pvp for a couple of days.

Not sure what to do.

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Posted by: Noxty.5089

Noxty.5089

Another update,

I took my main, IGN, Knoxty to cursed shore now I am stuck there on the loading map receiving the same crash message I’ve been talking about.

I can log in on my other toons that are not on cursed shore.

I think I should redownload the game,

Help?

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Posted by: derekgrant.6504

derekgrant.6504

Open a bug report.

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Posted by: Healix.5819

Healix.5819

Open Computer, right click the drive GW2 is on and select properties. Under the tools tab, click check under error checking, then begin the scan. Once complete, use the -repair command.

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Posted by: Noxty.5089

Noxty.5089

Checked errors in drive no errors, when I did the -repair command I actually crashed except this time I could report it

http://i.imgur.com/7MwLBh6.png

Login Beta Crash, bug?

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Posted by: Noxty.5089

Noxty.5089

All I want to do is play, I don’t know if its my computer or the game. Still can’t log onto my main character that’s trapped in cursed shore loading screen.

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Posted by: Noxty.5089

Noxty.5089

Here are the details of the crash after attempting the -repair method


—> Crash <—
Exception: c0000005
Memory at address 000000f0 could not be read
App: Gw2.exe
Pid: 6676
Cmdline: -repair
BaseAddr: 00CC0000
ProgramId: 101
Build: 49284
When: 2015-05-29T01:51:56Z 2015-05-28T21:51:56-04:00
Uptime: 0 days 0:04:28
Flags: 0

—> System <—
Name: PCNOX
IpAddr: 192.168.1.3
Processors: 8 [GenuineIntel:6:10:9]
OSVersion: Windows 6.2 (64 bit)

—> System Memory <—
Physical: 3274MB/ 6029MB 54%
Paged: 8583MB/12173MB 70%
Virtual: 3822MB/ 4095MB 93%
Load: 45%
CommitTotal: 3590MB
CommitLimit: 12173MB
CommitPeak: 3989MB
SystemCache: 3473MB
HandleCount: 33833
ProcessCount: 90
ThreadCount: 1097

—> Process Memory <—
Private: 95MB
WorkingSet: 97MB
PeakWorkingSet: 146MB
PageFaults: 32232485

[DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 6.3.9600.17787 (64/32-bit compatible)]

—> Thread 0×1330 <—

—> Trace <—
Pc:01192796 Fr:04cdf370 Rt:011b018d Arg:ff464646 04cdf388 00000003 03a0b8ac
Pc:011b018d Fr:04cdf398 Rt:011af578 Arg:0abe8b58 03a05240 ef050f4a 03a051d0
Pc:011af578 Fr:04cdf3b0 Rt:011c7f59 Arg:00000004 00000200 03a051f4 00000000
Pc:011c7f59 Fr:04cdf450 Rt:011c74d1 Arg:01a81f5c 00000017 01a81efc 75752bac
Pc:011c74d1 Fr:04cdf480 Rt:012679b0 Arg:00000000 01ae9318 00000001 00000000
Pc:012679b0 Fr:04cdf6e0 Rt:01026a65 Arg:0000000e 010336b9 0395e980 03a0e38c
Pc:01026a65 Fr:04cdf710 Rt:01033366 Arg:00000017 03a0e310 0395e980 758426e0
Pc:01033366 Fr:04cdf728 Rt:01035a1a Arg:00000017 00000000 00000000 00000001
Pc:01035a1a Fr:04cdf744 Rt:01031ef3 Arg:0395e980 00000000 038db8b0 038db870
Pc:01031ef3 Fr:04cdf800 Rt:01032bac Arg:038db8b0 038d9410 038dc8f8 010322ee
Pc:01032bac Fr:04cdf824 Rt:011718e8 Arg:038d9410 5c210c9a 01171994 038dc8f8
Pc:011718e8 Fr:04cdf85c Rt:01171a10 Arg:01171994 04cdf87c 75847c04 038dc8f8
Pc:01171a10 Fr:04cdf868 Rt:75847c04 Arg:038dc8f8 75847be0 285a78de 04cdf8c4
Pc:75847c04 Fr:04cdf87c Rt:779aad1f Arg:038dc8f8 2a6c4df3 00000000 00000000
Pc:779aad1f Fr:04cdf8c4 Rt:779aacea Arg:ffffffff 7799021c 00000000 00000000
Pc:779aacea Fr:04cdf8d4 Rt:00000000 Arg:01171994 038dc8f8 00000000 00000000

—> Thread registers <—
eax=ff464646 ebx=00000046 ecx=000000f0 edx=cdf388ff esi=000000ff edi=000000ff
eip=01192796 esp=04cdf350 ebp=04cdf370
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010297

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Posted by: Noxty.5089

Noxty.5089

—> Code <—
01192776 0000eb06 8d9b0000 00008b55 0abeff00 ………..U….
01192786 00008b45 088adc89 55fc8b55 0b0fb6fa …E….U..U….
01192796 0fb6112b f70faff2 0fb6c00f afc7897d …………..}
011927A6 0cbfff00 00002b7d 0c83e880 03f0b881 ……
}……..
011927B6 808080f7 ee03d60f b67101c1 fa078bc2 ………q……
011927C6 0faff7c1 e81f03c2 0fb6d30f af550c88 ………….U..

—> Stack <—
04CDF350 07590720 0000014e 0abe8b58 00000003 .Y.N…X…….
04CDF360 0abe8b58 00000052 000001e6 f388ff46 X…R…….F…
04CDF370 04cdf398 011b018d ff464646 04cdf388 ……..FFF…..
04CDF380 00000003 03a0b8ac 00000050 0000014a ……..P…J…
04CDF390 000000a2 0000014e 04cdf3b0 011af578 ….N.......×...
04CDF3A0 0abe8b58 03a05240 ef050f4a 03a051d0 X…R..J....Q.. 04CDF3B0 04cdf450 011c7f59 00000004 00000200 P...Y........... 04CDF3C0 03a051f4 00000000 03a051d0 0000f0f0 .Q.......Q...... 04CDF3D0 00f0f0f0 000000f0 00000000 a701105d ............]... 04CDF3E0 75bca923 04cdf464 00000000 00000000 #..ud........... 04CDF3F0 00000000 00000000 00000000 7798c7bc ...............w 04CDF400 75752b83 00000000 75752bac 28484d57 .+uu.....+uuWMH( 04CDF410 01a81f5c 0000000a 01a81efc 00000024 \...........$... 04CDF420 00000064 01a81f5c 03a051d0 00000000 d...\....Q...... 04CDF430 00000000 ffbc8800 0fa00000 0246f710 ..............F. 04CDF440 04cdf480 011c749c 04cdf464 5c210096 .....t..d.....!\ 04CDF450 04cdf480 011c74d1 01a81f5c 00000017 .....t..\....... 04CDF460 01a81efc 75752bac 7575104f 0000000a .....+uuO.uu.... 04CDF470 00000000 04cdf6e0 01032c3e 0000000a ........&gt;,...... 04CDF480 04cdf6e0 012679b0 00000000 01ae9318 .....y&......... 04CDF490 00000001 00000000 00000000 00000001 ................ 04CDF4A0 00000002 00000003 00000004 00000005 ................ 04CDF4B0 00000006 00000007 00000008 00000000 ................ 04CDF4C0 04cdf48c 039ee090 00000008 00000006 ................ 04CDF4D0 00000040 00000000 00000000 69642041 @...........A di 04CDF4E0 492d6b73 65204f2f 726f7272 73616820 sk-I/O error has 04CDF4F0 63636f20 65727275 0a0a2164 6c697547 occurred!..Guil 04CDF500 61572064 32207372 6c697720 6f6e206c d Wars 2 will no 04CDF510 65742077 6e696d72 2e657461 00000000 w terminate..... 04CDF520 00060000 00060000 0395e410 00000006 ................ 04CDF530 0395e42c 0003ffff 00061664 000601f0 ,.......d....... 04CDF540 00000012 00000000 00061660 00000000 ........`....... 04CDF550 04cdf5d8 779910e9 00000068 00000000 .......wh....... 04CDF560 00000058 00000000 00000010 000601d8 X............... 04CDF570 0395e6d8 00000002 0000000e 00000050 ............P... 04CDF580 00000000 00000070 00000034 00000000 ....p...4....... 04CDF590 00000024 00000000 00000010 0000000e $............... 04CDF5A0 03a026d8 00000002 00000008 000601e0 .&.............. 04CDF5B0 00000000 00000040 00060b68 038ab5f8 ....…h…….
04CDF5C0 01883095 00000000 003fd5c0 003fd5c0 .0……..?…?.
04CDF5D0 038ab5f8 04cdf5f4 04cdf644 010353c1 ……..D….S..
04CDF5E0 003f0000 00000000 00000068 00000058 ..?…..h…X…
04CDF5F0 00000000 0103117b 038d709c 010311b1 ….{….p……
04CDF600 7798dc5c 75792edd 00000250 038d7030 \..w..yuP…0p..
04CDF610 0395e6e0 00000000 00000000 038d7030 …………0p..
04CDF620 04cdf638 7798c8fc 7576221a 04cdf64c 8……w.“vuL…
04CDF630 001f0003 04cdf67c 75762234 00000000 ….|…4”vu….
04CDF640 038c8054 038c6b20 75762246 00000584 T… k..F"vu….
04CDF650 03a026e0 00000010 01f37448 04cdf6ac .&……Ht……
04CDF660 04cdf6a0 01152a60 004ea518 00028096 ….`….N…..
04CDF670 004ea578 00028097 038a9bc4 2a6c439f x.N……….Cl

04CDF680 0395e980 00000000 000003e8 00028096 …………….
04CDF690 04cdf67c 757606fb 04cdf6e4 779e74a0 |…..vu…..t.w
04CDF6A0 5938eb77 fffffffe 04cdf6f4 2a6c43ef w.8Y………Cl*
04CDF6B0 00000000 0395e980 00000001 7798d98c ……………w
04CDF6C0 04cdf6ac 00000250 04cdf84c 779e74a0 ….P…L….t.w
04CDF6D0 5938eb77 fffffffe 04cdf704 5c210226 w.8Y……..&.!\
04CDF6E0 04cdf710 01026a65 0000000e 010336b9 ….ej…….6..
04CDF6F0 0395e980 03a0e38c 03a0e310 04cdf710 …………….
04CDF700 04cdf728 01033357 03a0e38c 0395e980 (…W3……….
04CDF710 04cdf728 01033366 00000017 03a0e310 (…f3……….
04CDF720 0395e980 758426e0 04cdf744 01035a1a …..&.uD….Z..
04CDF730 00000017 00000000 00000000 00000001 …………….
04CDF740 04cdf780 04cdf800 01031ef3 0395e980 …………….

—> Error Logs <—
Disk read failed with error 23 (incomplete): file ‘C:\Program Files (x86)\Guild Wars 2\Gw2.dat’

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

It says an I/O error has occurred. That usually indicates something wrong with the HD. Bad sectors or cable displaced…. something along those lines.

Did you try a CHKDSK?

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Posted by: Noxty.5089

Noxty.5089

Just tried it, no problems were found

I tried logging on my character in cursed sure, loaded for about 20 seconds (the time I saw the circle thin at the bottom right corner rotate) after that it stopped and the crash message pops up

http://i.imgur.com/pfDuLQh.png?1

(edited by Noxty.5089)

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Posted by: Noxty.5089

Noxty.5089

update: re-downloaded the game, everything seems to be working now I am able to log on my character, I just hope i never experience this crash ever agian