Login screen instability

Login screen instability

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Posted by: Amaimon.7823

Amaimon.7823

Hello, AN,

Since about a week or two as a I noticed it, there have been some bugs with the login screen. Sometimes I can log in just fine, but more than half the times I need several tries. And the errors I get are strange.
Either it says the password was incorrect, or there is an issue with the connectivity/firewall-settings.
I tried reinstalling the game but that doesn’t seem to fix it.
And it’s really strange for me to get the “password is incorrect” error when I use the password save setting on the login screen.

Edit: added an error screenshot:
played this morning. Logged in (in one go) and did dailies. Logged out, went for lunch. Came back, logged back in using the saved credentials from “remember password and username” and get this error screen. This means that even though the correct password is in the box, the system thinks there’s something wrong with it. And I never had this issue until the SAB patch (which increases my loathe for it)

Attachments:

(edited by Amaimon.7823)

Login screen instability

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Posted by: Tasharooo.1839

Tasharooo.1839

I’ve been having the same issue. I have to enter my password several times before it will log me in. Very frustrating.

Login screen instability

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Posted by: SlippyCheeze.5483

SlippyCheeze.5483

If the password is correct, and saved, then it’s probably the “issue with the connectivity / firewall settings” part of the message that applies, not the “incorrect password” part.

https://www.pingplotter.com/fix-your-network is a good guide to figuring out where network issues are happening, which is what is suggested by the error message.

Login screen instability

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

If the password is correct, and saved, then it’s probably the “issue with the connectivity / firewall settings” part of the message that applies, not the “incorrect password” part.

https://www.pingplotter.com/fix-your-network is a good guide to figuring out where network issues are happening, which is what is suggested by the error message.

I’m not sure this is necessary, as this particular ‘bug’ has been posted about quite a few times since the last patch or so. And, it seems this is the only time any connectivity issues happen.

But, who knows? Maybe it’s just a coincidence that the connectivity issues only happen with the password connection.

Good luck.

Login screen instability

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Posted by: Amaimon.7823

Amaimon.7823

If the password is correct, and saved, then it’s probably the “issue with the connectivity / firewall settings” part of the message that applies, not the “incorrect password” part.

https://www.pingplotter.com/fix-your-network is a good guide to figuring out where network issues are happening, which is what is suggested by the error message.

no, really, I get the error “incorrect login credentials” when logging in with saved credentials.

Login screen instability

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Posted by: Amaimon.7823

Amaimon.7823

okay, for some weird reason opening the picture in the main topic takes you to a html error screen…

Attachments:

Login screen instability

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Do you mean the OP? Or something else?

I get no errors looking at any of your screenshots.

Login screen instability

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Posted by: Amaimon.7823

Amaimon.7823

Do you mean the OP? Or something else?

I get no errors looking at any of your screenshots.

I uploaded a picture in the OP, but if I click it I get an HTML screen with some weird texts.
The second picture below it, and the one right above your message seem to work fine

Login screen instability

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Oh, okay. I don’t have any problems with any of your uploaded pictures. No errors whatsoever. So that’s good. =)

Login screen instability

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Posted by: Amaimon.7823

Amaimon.7823

Oh, okay. I don’t have any problems with any of your uploaded pictures. No errors whatsoever. So that’s good. =)

they do seem to work fine for me, too.. hmm.. okay, oh well, more windows for the devs to look through