Loot chests dissapeared.
If you have received “no reply,” then it’s very likely that your email provider is identifying anet mail as ‘spam’. Check the various folders to make sure it isn’t going missing.
If you are sure that ANet auto-replies have gotten to you, add a note to the sticky for tickets that have gone more than 7 days without a human response. Michael Henninger will be sure to follow-up; just needs a ticket #, the date first submitted, and a brief description of the issue.
I’m not sure what you mean by “none of the loot rewards showed up,” since they don’t “show up,” they appear in the bonus chests that you have to manually click to obtain. Further, for Tequatl, you have to get credit for each defense wave to get all four of the bonus rewards: the blue, green, yellow, and orange consumable chests.
I’m also not sure what you mean by “disappearing Ascended recipes” — recipes don’t vanish. It’s possible you changed crafting disciplines (in which case, you wouldn’t be able to see them) or they were on a different character than you remember. (Most of us have done one/both of the above.)
John Smith: “you should kill monsters, because killing monsters is awesome.”
Well I’m not at all surprised that the first and only reply is someone trying to be clever by talking to me like I’m an idiot.
Ok, steps which resulted in reappearance of mysterious chests. I noticed that one item (Fang of tequatil) which I had seen as reward from main boss chest, but which didn’t appear in bags, was visible in the Hero Equipment panel. So I did a search of bags for ‘fang’ and the item visible. When I closed that search, ALL the other chests where now in the bags. If that’s not a bug I really don’t know what is.
Now to find a way to recover my two ascended recipes.
Well I’m not at all surprised that the first and only reply is someone trying to be clever by talking to me like I’m an idiot.
+1
Good luck getting people to help you.. :p
The Hatreidis family: Freya / Nina / Demonica / Athena / Faith / Arya / Angie / Sansa
Commander – Jam Death [Jd]
Fissure of Woe
Commander – Jam Death [Jd]
Fissure of Woe
Ok, steps which resulted in reappearance of mysterious chests. I noticed that one item (Fang of tequatil) which I had seen as reward from main boss chest, but which didn’t appear in bags, was visible in the Hero Equipment panel. So I did a search of bags for ‘fang’ and the item visible. When I closed that search, ALL the other chests where now in the bags. If that’s not a bug I really don’t know what is.
Now to find a way to recover my two ascended recipes.
It sounds like you somehow just overlooked the location of the chests in your inventory. I’m not trying to call you dumb; this is something that happens to almost everyone.
As for your ascended recipes, are you sure you didn’t A) consume them or B ) accidentally put them in your bank or something? And how long has it been since you put in a ticket with support? As was suggested above, double check your email’s spam folder. If it’s not there and if it’s been more than three days, you can post your ticket number to the following post on the forums, so that they know to check up on the ticket.
https://forum-en.gw2archive.eu/forum/support/support/GW2-Tickets-for-Review-3-days-older/first
If, however, you submitted more than one ticket for the issue, you may have set yourself back and should close the extra tickets.
Well I’m not at all surprised that the first and only reply is someone trying to be clever by talking to me like I’m an idiot.
On the contrary, I was trying to be helpful to someone who had provided very little information on what was going on or what they had tried to do to troubleshoot.
I’m sorry that my reply was upsetting to you.
John Smith: “you should kill monsters, because killing monsters is awesome.”
Well I’m not at all surprised that the first and only reply is someone trying to be clever by talking to me like I’m an idiot.
On the contrary, I was trying to be helpful to someone who had provided very little information on what was going on or what they had tried to do to troubleshoot.
I’m sorry that my reply was upsetting to you.
Yup, they did not try to make you look dumb, idiot or something, it was just a very general and basic troubleshooting for when no much info is available or is vague. Also, what was suggested can happen to everyone, anyone can overlook stuff and later get the “oh how couldn’t I see it” moment. In other hand, your response was somewhat rude and would chase away anyone willing to help. Don’t take me bad, just clarifying stuff. But well, let’s let it be for now. Glad you got it solved.