Guild Wars 2

To make it short; I bought 2 gifts of ascalon yesterday from the dungeon vendor in LA. I used 1 gift. I have 1 remaining gift somewhere, that I know I did not use and/or destroy. I have searched manually and used the search option in all bank tabs and character inventories. It is nowhere to be found, and the dungeon tokens I used for them are not there (incase of a rollback or something), so the item should be there still. It went missing after one of the multiple patches last night.

You can contact the CS Team via the ‘Support’ link above/below and ‘Submit a Request’ for assistance.

Good luck.

Any estimate on time to hear back?

The CS Team allows themselves 72 hours to respond after the almost-immediate automated reply.

Good luck.

You can also use a website like gw2efficiency.com to search all your characters more quickly. (You generate a secure API key; the website uses that key to display what’s on your account.)