(edited by Moderator)
Mail with support tokens vanished [Merged]
(edited by EnzoGPF.2986)
same problem here
Same issue here. Should have picked the items before zoning out, sigh.
Reported this in game already.
Tried relogging, checked other characters (no mail there either), deleted old mail (no, I did not delete the mail if that’s what you’re wondering. I made sure of that) and restarted the game multiple times.
edit: though you get support tokens rather easily from doing the solo-instances so it’s not that big of a deal. Just didn’t manage to read the mail correctly so it would have been nice to be able to check the information in game from mail
(edited by Shadow Dragon.9874)
NSP>ET>SoS>BG>ET>SoS>JQ>SoS>Mag>JQ
My fun laughs at your server pride.
My fun laughs at your server pride.
Over a year and the forum search is still broken = /
Over a year and the forum search is still broken = /
Yes they can be looted from mobs but those emails actually included some info and free tokens.
Exactly, I wasn’t able to even read the mails. Now I am getting tokens my character has no idea what to do (Me, the player, know because of internet, but my character is lost
Content Marketing Lead
Please ensure that your in-game mailbox is not full. If you have a full mailbox, containing 10+ in-game mail messages, the two Candidate messages will not save. If your mailbox icon is showing red, then your box is full. You’ll see the messages when you login, but when you change maps or log out, the full mailbox is unable hold onto those two excess mail messages and they, unfortunately, will be lost.
We’re sorry about the loss of those mails and the two support tokens that were attached to them. While you can get more tokens through regular game play, I understand that it’s annoying to have lost the ‘free’ ones that Kiel and Gnashblade sent to you.
The team is working on a fix for this issue, but we can’t give you an exact time for when that fix will be deployed.
Here is the text that was contained in the letters in case you lost those messages:
Kiel
I’m competing for the open Ship’s Council seat. To strengthen my position, I’ll be working with the Zephyr Sanctum to establish a trade treaty between them and Lion’s Arch. With your support, the Zephyrites will see that I represent a community of people who have the Sanctum’s interests at heart.
I’ll be in the Zephyr Sanctum. I hope to see you there.
- Captain Ellen Kiel
Gnashblade
Greetings.
As the manager and proprieter of the esteemed Black Lion Trading Company, I intened to use my executive knowledge and bring the citizens of Lion’s Arch an organized leadership, and to forge a trade agreement with the Zephyr Sanctum. Your support helps me blaze trails in this competition. I’ll be working with the Zephyrites in their Sanctum, and I encourage you to join me. Together, we can show them that Lion’s Arch is a worthy business partner.
- Captain Evon Gnashblade
Content Marketing Lead
Twitter: @ArenaNet, @GuildWars2
In-Game Name: Cm Regina Buenaobra
Twitter: @ArenaNet, @GuildWars2
In-Game Name: Cm Regina Buenaobra
(edited by Regina Buenaobra.6193)
| [“I’d really like this…” — Resource for Gifting Strangers] |
| [Free Ports For All “Not So Secret” JP Needs (and 1st Try Dive Tips)] |
| [Classic Thread: “all is vain”] |
| [Free Ports For All “Not So Secret” JP Needs (and 1st Try Dive Tips)] |
| [Classic Thread: “all is vain”] |
I wish the mailbox would allow more than 10 messages. I keep some of mine! 10 is like nothing. Anyways, I too lost one of the tickets due to this. kitten , I also lost a funny personal message – and I never screenshotted it so I don’t remember who sent it And I noticed I lost some food somebody sent me!
(edited by Unpredictability.4086)
| [“I’d really like this…” — Resource for Gifting Strangers] |
| [Free Ports For All “Not So Secret” JP Needs (and 1st Try Dive Tips)] |
| [Classic Thread: “all is vain”] |
| [Free Ports For All “Not So Secret” JP Needs (and 1st Try Dive Tips)] |
| [Classic Thread: “all is vain”] |