Guild Wars 2

Hello anet, i want report my problem about Tyria Mastery.

My Tyria Mastery seem disabled on Tyria Map, I cant leveling my Tyria Mastery at all ( 0/0 Experienced – no progress).
But after I Waypoint to Verdant Brink, My tyria Mastery activated, I can see my Tyria Point – 42 point at this moment. I try Waypoint again to any other Tyria Map ex. Kessex Hill and than my Tyria Point become 0 again.
And everytime I click Pact Commander (on Tyria Map), My Client always Crash.
I cant leveling my Maguma Mastery but I cant leveling my Tyria Mastery.
Please check my images, and please solve my problem.

sorry for my bad english.

Have you tried a -repair of the client, in case of corrupted file(s)?

Top/Bottom of Page – Support – Search (Repair)

Good luck.

yes, I’v repaired my client, but my problem still same.

You could try clearing your cache…same as above.

You can contact the CS Team via the ‘Support’ link above/below and ‘Submit a Request’ for assistance.

Good luck.

i’v tried clear cache gw2 but still not work.
before I post to this forum, i’v submited ticket and got replied from CS, but they can’t solve my problem and tell me to report my problem as bug on forum/ingame.

Here what CS say to me

“Thanks very much for letting us know about the issue that you noted in Guild Wars 2. After looking into this, this is the first time I’ve seen this issue. You can do us a favor by submitting an in-game bug report. . .. You’re also welcome to report a game issue in the Bugs sub-forum of the Guild Wars 2 Forums (https://forum-en.gw2archive.eu/forum/support/bugs). You may include screenshots with your forum report, if you wish to do so. "

Well, I guess you will just have to wait for the QA department to find a way to replicate your issue, and then discover a ‘fix’.

Sorry to hear they have no answers as of yet.

thank you so much for your advice @Inculpatus cedo

I want to try legendary crafting as soon as possible

bump, my bug not solved yet. After Update still cannot leveling my Tyria Mastery “0/0 Experienced”.
My maguma mastery – level 6 now.

You will have to update your ticket, rather than ‘bumping’ this thread. What did the CS Team have to say, so far?

I’m sorry if i bump my thread, I though if I didn’t do this, Anet will not look up for my problem.
So far, no best answer from CS, they just say

" it can take time to fully kitten the issue, develop a means to amend it, and then implement that “bug fix” into the game. The exact amount of time can vary widely based on the severity and complexity of each issue."

Ok, I’ll try contact CS team again.