Guild Wars 2

Hey ya’ll,
I’ve been experiencing some crashes about a month ago (after the Wintersday patch) and usually happens when i try to run the gw2.exe file. It just doesn’t display the login page but insteads shows me a window prompting me to either send or not send a crash report to ArenaNet.

I thought it was like some minor bug due to the new patch or something of that sort but it then started crashing when am in game.
I’ve tried using the -repair command and it somewhat solved it for about 2-4 days until it came up again today.

I’ve included one of the crash report here as well.

I had copied the entire GW2 file for my friend who had recently formatted his PC and it works A-okay on his- no crashes, nothing.

Am wondering if anyone out there who has experienced this problem and somehow managed to fix it could share something regarding this issue?
And if I can, I don’t want to mess with my BIOS settings T.T.

Thanks for taking the time to read this.

Well, I’m no expert, but am confused about your Command Line argument. I’m not familiar with it. Also it appears you have little memory, but maybe I’m just reading that wrong.

Make sure nothing is interfering with your Coherent program, i.e. virus/malware scanners, firewall, etc.

Or, you may need to clear your cache, or delete your local.dat file. I’m sure someone else will come along with instructions for those. You may find some help in the Knowledge Base. Top of Page – Support.

Good luck.

It looks like you’re running out of memory.
The dump file shows 111 running processes. That’s quite a lot. If you do not have a ton of programs open at the same time when this happens, this could be a symptom of a severe infection (virus/malware).
It could also be an issue/“confusion” with the paged memory. Have you set it manually? If so, try to allow windows to manage it automatically and see if anything improves (right click Computer -> properties -> advanced system settings -> advanced tab -> Performance settings -> advanced -> Change virtual memory -> tick off “automatically manage..”).
I believe a full hard drive can also produce this issue. How’s your storage?

Worst case, you might have a hardware issue (RAM), but I’d first look into the number of active processes. Open your Task Manager (ctrl+shift+esc) and have a look at the running processes when the computer is idle. If there are indeed 111 you’re got some serious cleaning up to do.

Thanks for the replies.

I’ll try scanning my PC for any form of viruses and malware that might cause this problem. I’ve reduced the number of processes to 90+ or so (I have like Nvidia, Adobe and Avira processes running behind, so that’s the best I can do) and so far so good (I had GW2 running with Steam in the background).

vana.5467 >> my storage is pretty okay actually. I have 2 partitions:
C Drive: 361gb free out of 438 gb
D Drive: 356 gb free out of 491gb

So I guess a full hard drive can’t really be the cause of it.

Yet to see the problem coming up again, but am not so confident about it being completely solved T_T

Caladhiel.9048:

Yet to see the problem coming up again, but am not so confident about it being completely solved T_T

If reducing the number of running processes helped, I feel confident in suggestion that you were simply maxing out on memory.
90 processes is still a lot. What’s your current idle memory usage (no programs open/fresh boot)?