Missing Gold to nowhere

Missing Gold to nowhere

in Bugs: Game, Forum, Website

Posted by: Shirai.6927

Shirai.6927

Yesterday 18 Apr.
Last time i saw my gold was more than a hundred gold after i selling my Shadow skin. i’m not remember the number.

-Last item i sold my Shadow Longbow Skin in tradepost and black lion chest
this made my gold 74gold+ so in total more than a hundred
-Last item i bought 4 Rune of Snowfall
-I don’t put any buying order at trading post
-I don’t share my password to anyone

Today 19 Apr.
I login my 2nd character necromancer at Lion Arch, got DCed my internet is down while Lion arch picture in loading. Exit to desktop.

and i login back, and found my gold is 27g

i’m curious with this weird gold missing. I check my mail, check my transaction history. None of them , still last bought : rune of snowfall. last sell : Shadow skin + Blacklionchest.

then i’m want to know last login IP address or Outbox mail.
since i only can see 2 history from login IP address, i found only my IP : 1st login today got DCed, 2nd login i notice my gold gone.

then i can’t find any outbox since GW2 not allowing us to see outbox?? fix me if i’m wrong.

so, please help me i need my gold back. it’s a real pain for me. i’m not a very rich guy so that’s amount of gold really mean a lot to me

Things to do is , let me know if i can track login IP from 18apr-19apr
or History Outbox ingame msg (maybe someone use my account)

Missing Gold to nowhere

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

If your Gold was not obtained through RMTs (they remove such Gold from your account), you can contact the CS Team for assistance.

Top/Bottom of Page – Support- Submit a Request

If they have any logs showing your missing Gold (or items), they may be able to help.

Good luck.

Missing Gold to nowhere

in Bugs: Game, Forum, Website

Posted by: Shirai.6927

Shirai.6927

If your Gold was not obtained through RMTs (they remove such Gold from your account), you can contact the CS Team for assistance.

Top/Bottom of Page – Support- Submit a Request

If they have any logs showing your missing Gold (or items), they may be able to help.

Good luck.

Selling Shadow Skin 74 gold, i got it from a key story quest and open BL box and got 1 ticket. it’s not from RMT then it’s my first game who remove my gold.

Missing Gold to nowhere

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Again, you will need to discuss the issue with the CS Team, and if they have logs to support your description, they may be able to help you.

Also, when I stated ‘they remove such Gold from your account’, I meant the GMs remove Gold purchased from/through RMTs. Sorry, if that was unclear. =)

Good luck.

Missing Gold to nowhere

in Bugs: Game, Forum, Website

Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

Gold never just goes missing from an account. There are a couple of different up ideas getting mixed together. Let me try to separate them

  • Gold, as well as items, will be missing if the account is compromised/hacked. Typically, this should be easier to notice.
  • Some players spend money and forget about it, usually due to an impulse purchase or spending more than they realized putting in a buy offer.
  • Some don’t get as much money as they intended after selling a valuable item, due to fees/taxes and/or misclicking.
  • Finally, as mentioned by others, if the account got gold from an RMT (real money trader), then ANet will remove that money from the account.

Due to the currency restrictions on email, RMTs are apparently now sending items to their customers, who then sell the items for the coin. Thus, those of us on the forums can no longer tell whether someone obtained their coin legit or not if all we know is that the player lost coin after selling stuff on the TP.


PS to OP your English is fine. I didn’t have trouble understanding you.

the account was compromised/hacked, the player spent it (but forgot), the player got less for the item on the TP than intended (for a variety reasons).

John Smith: “you should kill monsters, because killing monsters is awesome.”

Missing Gold to nowhere

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Don’t forget to check the TP for any Gold waiting for you, as well. (Just in case some kind of weird few seconds rollback occurred.)

Regardless, only the CS Team will have any pertinent information that could assist you.

Good luck.