Guild Wars 2

I had got this serious problem with mailbox…
I sent some materials to my friend for creating armors…
When he had done then wanted to send it back to me …
“he is 100% sure that’s my ID ….”
After that I don’t get that mail so far… .
It happened in the afternoon ..

already twice a day …is anyone help?

Is your mail icon red? If it is, it means your mailbox is full, and there’s hidden mail you won’t be able to access until you remove some items from your mailbox.