Missing reward chest from Daily Fractal.

Missing reward chest from Daily Fractal.

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Posted by: meji.1869

meji.1869

Hello today (14/01/2016) and yesterday (13/01/2016) I completed my daily fractal quest which today was complete scale 17 and yesterday was scale 15 if I remember correctly. I didn’t receive my chest of the mists on both days, I got the achievement completed but nothing went into my inventory. I know this isn’t a big deal nor life threatening to myself in real life but I really want them Pristine Fractal Relics

TLDR; Completed Daily Fractal today and yesterday, received 0 chest of the mists.

Thank you for your time.

P.S. I have already submitted in game tickets on both days.

Missing reward chest from Daily Fractal.

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Posted by: meji.1869

meji.1869

Was hoping for a bit of feedback on this issue, I know it’s not the end of the world but doesn’t the forums have at least some staff looking over this stuff?

Missing reward chest from Daily Fractal.

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Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

ANet rarely responds to forum posts (there are just too many), so work with Customer Service.

Also, if it’s still happening, check that the dailies showing for you match that others see. There used to be an issue where people’s computer clocks could mess up what they saw for dailies; I don’t know if that’s still possible.

Hope it resolves itself.

John Smith: “you should kill monsters, because killing monsters is awesome.”

Missing reward chest from Daily Fractal.

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Posted by: meji.1869

meji.1869

Thanks for the response, yeah my computer clock is fine I don’t think I’ve owned a computer that’s ever had an out of sync clock since using Windows XP back in like 2004 or whatever hahaha. But I suppose I missed out on 2 Pristine Fractal Relics but it doesn’t matter to be honest :P I just had to delay purchasing the Defender of Asalon. Got it now though so alls good

P.S Yeah the dailies have been rewarding me the chests since I reported those 2 in a row missing :P

Missing reward chest from Daily Fractal.

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Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

Thanks for the response, yeah my computer clock is fine I don’t think I’ve owned a computer that’s ever had an out of sync clock since using Windows XP back in like 2004 or whatever hahaha. But I suppose I missed out on 2 Pristine Fractal Relics but it doesn’t matter to be honest :P I just had to delay purchasing the Defender of Asalon. Got it now though so alls good

P.S Yeah the dailies have been rewarding me the chests since I reported those 2 in a row missing :P

I might have given you the wrong impression. I don’t know that it’s the clock — that was simply an example of when the daily listed for the day mislead a small number of people, because the actual daily was something else. So the suggestion remains the same: if you ever miss out again, check with anyone else in game (ideally, someone who completed the daily) to make sure the level you did was the one they are seeing.

Hopefully, though, it doesn’t happen again so you don’t have to worry about it.

John Smith: “you should kill monsters, because killing monsters is awesome.”