Twice now our team has made it to the end of the Molten Facility fractal and we have been unable to get the NPC dialogue to begin. The large weights pound down on the ground, then nothing happens – no dialogue, Rox and Braham just follow us around. We tried wiping but that did not solve the issue. We successfully completed this fractal on lower fractal levels before the Wintersday update. Both times the bug has happened we were doing 49 runs.
We will now be rerolling when this fractal appears because it is simply not worth the time. Please look into this issue.
If anyone knows possible explanations for this issue, let us know.