Guild Wars 2

I have 10 pts in Hall of Monuments, And was finally able to claim my rewards in gw2 this afternoon but not so long after I got a letter telling me my title and items were revoked, why was it taken away from me? I worked for those rewards and now I am being punished? Has this happened to anyone else?
What’s going on?

This is the letter:
“Scholar Aiti LOR-748 Title-Issuing Error
Greetings, my records indicate that you are one of the recent recipients of the title “GWAMM” (which I never did receive that title! My title was Guild Warrior)
Congratulations!
However, I have some unfortunate news. Your title was the result of my golem, LOR-748, believing you earned the honor and issuing this esteemed accolade. Now, there’s no way my golem made this sort of miscalculation, which means there is only one explanation: The eternal alchemy itself is wrong.

Your title and rewards have been revoked and blah blah blah"

Could you get your rewards and do you still have the titles Traveler and Guild Warrior as well as the respective achievements?

Just logged into the game and received the same latter. I have 30pts in the HoM from GW1. Everything has been taken away. Even the achievement points in GW2 from HoM progress.

Submit a ticket to support.

Just FYI I went to the GW1 HoM webpage and entered one of my GW1 character names. Then logged back into GW2. All titles and achievement points seem to have been restored.

Same here. I only had like, 3 achievements, but they were taken away. I never exploited the system (I wasn’t playing during that time anyway) and I earned all of my AP through other achievements (everything but PvP and WvW, excluding tourneys) which have been accounted for in the UI.

That said, I don’t remember my GW1 character name, and I’m on a laptop so I’m not going to hassle with re-linking it to try to fix it on my end ATM.

same thing for me as well, have 36 pts in HoM, got the mail and now everything is gone in GW2. Logging with a char name in HoM GW1 shows them as they should.