Guild Wars 2

It’s Time for a Promotion (level 4) Charr class.
After defeating Giant Devourer a cut scene shows Urvan Steelblade and his followers running into the arena. After that there is supposed to be a dialogue scene right before fighting Legionnaire Urvan Steelblade, but it never happens for me. I’m stuck in the arena unable to leave and unable to continue my personal story. Why am I not receiving this dialogue scene??

I’m not the only one having this problem.

Boppers.6239:

So far I’ve retried this personal quest, but after defeating the guards, the champion, and the scorpion/spider, there is a cut scene of Steelbane and company moving into the arena. After that there should be one of Steelbane coming into the ring to fight, but it doesn’t show up. Instead, you just get stuck in the arena. Can’t move or open the doors and if you speak to Steelbane he really doesn’t say anything. I’ve watched a video on youtube for this quest and I’m supposed to defeat Steelbane to finish it. I am also a Charr ranger in the blood alliance at level 16. Help please?

Please you must find a way to fix this. Maybe letting us force the dialogue scene by talking to Steelblade would be nice.

This is still haven’t been fixed. I have gone back and took pictures to show what is happening. Picture one shows I have finished all requirements for the personal story. The second picture shows how I can walk up to Steelbane and have the option to talk to him, but he does not bring up a dialogue box.

I am having the same problem. I sent ANet a bug report… I hope it gets fixed soon.

Sigh.. hope they’ll fix it soon.

also stuck with same bug ..its kinda sad that after the amount of players all reporting the same bug theres been nothing done about it

I’m having the same issue my friends. I’ve tried everything under the sun to try to force the scene, but to no avail. Hope its fixed soon.

My friend has this issue too.

I had this issue…then I deleted the character, I wanted to keep going but apparently this isn’t going to be fixed any time soon

it still happening to me too, please fix it

Have the same problem on PC. So sick of it that I tried continuing on Mac and it works.

I’m still having the same issue and I don’t have a Mac to try it on. Seems like this has been reported for almost a month now. Maybe we could get a fix? Plzzzzz?

i am also having the same problem and im thinking its not just at random because ive restarted many times and get the same problem each time…..wish it would get fixed i would love to keep playing as a charr….

Also having this problem. Charr necromancer, level 4.

True still not fixed

Still not fixed. I reported this bug a few weeks ago when my charr was level 4. He’s now level 71, and is still unable to continue with his personal story. This is starting to get annoying.

I have the same problem.
I see Rytlock and Steelbane they are in a group of 5. There is no current objective.

I still have the problem as well. It doesn’t show the following cut scene after you beat the Giant Devourer. All i can do is run around and even if you talk to Rytock or Steelbane nothing happens.

Same problem. Ive defeated who i need to. I get the cutscene of everyone running in. Rytlock and Steelbane are standing with a group of Charr, including that annoying one whose name begins with C that I cant remember. There is no current objective, and i have ticks against what needed to be done. Speaking to Rytlock get you a dialog box, with only one answer, being, “Ill report back later” or something to that effect. Speaking to steelbane gets you standard ‘filler’ answers.

Ive done this 3 times, in an hour so far this morning, and each time Ive gotten the same result. Ive relogged, rebooted. Done other stuff, obtained a level, and still no joy. Im currently level 9. Eradon Terrace. Im a Guardian.

Guess I’ll continue to level, and when I’m level 80, I’ll work on my story

Cheers

Ok, here’s what Ive got. I’m now level 49. I went back to this just now, and surprise, surprise, I completed it without an issue. I cant quite recall first times around, but this time I skipped the to the end of the first dialog. Did the fights, and cutscene fired up on command.

Onward, Charr.

I’m having the same issues. Looking at MissBehaving’s screenshots and the descriptions tell me we’re all stuck in the exact same scenario. The dialogue scene (that I guess is supposed to happen), just won’t start, and I can’t make Steelbane fight no matter what I try. He stubbornly remains green. I’ve tried talking to everyone in that arena, repeatedly talked to Steelbane. I try targeting him with my attack skills, and stand next to him doing AoE skills, and nothing. I’ve even tried picking up boulders and metal bars from the arena, but I can’t force the scene in any way.
I know that I have hardware issues. My graphics card isn’t completely up to spec, but it’s never completely blocked progress before. All it usually does is cause lag (which gets me killed, true), but if that’s what’s behind this issue, it’s a first.
Additional info, in case it helps you recreate the issue: Playing from Europe, on Vabbi, with PC.

I am now level 80 and still no luck. This bug persists and is preventing me from doing anything with my story.

A bit of additional information:

When Steelbane comes down and promptly refuses to turn red, my quest log says I still need to tell him about the destroyed supplies, which of course is what you do when you begin this phase of the quest before the fights. So maybe it’s an issue with scripting? Maybe the quest log just isn’t updating properly. I dunno.

I, too, am having an issue with the “Time For A Promotion”, My Story quest. On the “Report a Game Bug” secction of the Support option, it says that they wont address an issue, unless they get multiple reports on that issue. Well after reading this page it seems that ther are MULTIPLE reports on the issue, so I think its time to form a committee to examine the issue and GET IT FIXXED!!!!

I’m having the same issue too. After the cutscene when I defeated the devourer, I just see the npcs standing there. I talk to them and run around everywhere, but nothing happens. The objective doesn’t even show up. Too bad to, really wanted to start my personal story on my engineer. Hopefully they will be able to find the bug and fix it soon.

Hm. If Jeff can’t find it, that says it’s a highly specific problem. More info would help.

-What class are the problem characters?
-What level were you when the problem first happened?
-Do you remember what order did you do things / talked to people?
-Anything else that might be relevant?

Well, my character was a level 4 engineer when I tried the story quest.

After I stepped through the elevator, I went straight to Steelbane. Dialogue scene comes out fine then I get a cutscreen of my character appearing in the arena.

Beat down multiple charr, kick the girl champion’s tail, and squash the devourer. (About that devourer though, is it suppose to stand far away from you? It still moves around, but it doesn’t run up to me like the others in the game, it justs shoots venom from a distance.)

After the devourer is killed, a cutscene shows up of the npcs running into the arena and then returns to normal screen. Nothing else happens, the npcs just stand there.

I run to steelbane to see if it helps, I just get a emote like when you “Greet” certain npcs. I try the other npcs, I get a “talk” response only from Brimstone and one of steelbane’s male minions. When nothing still happened I ran, jumped, even dodged but nothing. The other objective doesn’t even show up, it just has the first two on gray.

Tried to do it again after restarting the game client, same thing happened. After that, I just reported the bug and leveled my charr by the hearts and such.

One more thing, my computer doesn’t meet the minimal requirements of the game but the worse thing that happens in the game from it is that I lag. So far I haven’t encountered any other bugs in the game but this one.

Hope this helps and thank you for the responses.

Edit: just tried it again, still not working but I’ve noticed two other things.

First, I can correctly “talk” with Brimstone and both of steelbane’s lackeys however I only get a “greet” emote from steelbane and my chosen warband survivor, euryale.

Second, something weird happens when I try to talk to euryale. When I press F to talk to her, I get a “greet” emote and something else pops us. It’s my karma, silver, copper currency and the word “available” that show up together on one spot of my screen.

guess i’m joining you people on that issue….charr guardian. i go stait to steelbane, he gets pissed and initiates the arena. as usaul cutscene appears, gladiators move in, then giant devourer(which just stands there and shoots god knows what at my face), then when he’s crushed BAM, glitch! everybody moves in and just stare aimlessly…only level 4 and already got buggs…talk about luck xD

First the Hatchery bug (still not fixed) now I get Time for Promotion bug. My character is a level 13 Guardian, I followed the requirements of the quest, fought when I was supposed to, talked when I was supposed to. This is fairly linear as things go, not much chance to deviate from the game path. When I first walk up Rylock opens the talk scene, nice words then Steelbane starts his rant, on to the fighting until the devourer who just stands at the gate and fires away and dies. Cut scene where nothing proceeds. Dead end. Again….

Second time through I made it. I talked to Maverick first, then straight to Steelbane, made sure to let everything play out, no fast forward all the way through to the end, I think the first time I may have skipped a few of the dialogue segments. Luck..

I repeatedly got this bug on my level 5 necromancer every time I tried to complete the quest. I’ve tried it about 6 or 7 times. Whether I skip dialogue or not, it doesn’t matter— the same thing happens every time. I’ve already tried several suggestions from different threads, but nothing seems to work…

Jeffrey Vaughn.1793:

I just completed it with no issues. I’ll keep looking, but if I can’t reproduce the issue, I can’t give an ETA for an update.

EDIT: I’m now 0/3 trying to get this bug to happen, so I’m at a dead end. What’s your current objective (if any)? Do you see Rytlock and/or Steelbane? Where are they?

Are you guys trying to replicate errors on live servers or a seperate test server? I allways see an inability to replicate and most of the storyline issues seem to occur after the servers have been up a while and work properly after a reset (for a while) then break again.
If you are using a seperate server then it isn’t dealing with the same problems a live server is.

I’ve encountered this bug as well. I needed to repeat the mission about two or three times before the cutscene between Steelbane and Brimstone actually started playing.

Started a Blood Legion warrior this morning, things were going great until I got to this story part. Fought the gladiators, champion and devourer then nothing. Everyone just stood there and couldn’t progress in my story. I’ve tried six times so far with no luck.

same thing keeps happening to me, i’m on a Macbook Pro

Yea this happens to me too. i talked to all of them before starting, it just lets me run around well they stand there looking at me, Charr Warrior lv 3 Blood legion Reeva is my surviving war member, also my computer falls short of the Processor need, i play on Server: Blackgate

Thank you, Thank you, Thank you! bug fix worked and I can now progress my story, hope it works for everyone else having the same problem.

Oh, one last thing…..Thank You!

it works fine now! thanks for the fix!