Guild Wars 2

My friend cannot log in due to email authentication not sending an email to confirm the ip address she is logging in from.

she is putting in the correct passwords and logging into her email account correctly but she is receiving no email to confirm her log in.

Maybe you better to get a more personalized assistance through Customer Support, just follow the link at the top of this page.

Make sure your friend checks her junk/spam folders, and white-lists all the Guild Wars 2 and ArenaNet addresses. You can read more about it in the Stickies in the Account/Tech Support sub-forum.

Good luck.