My main character is stuck at Crown Pavillion

My main character is stuck at Crown Pavillion

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Posted by: preachmore.3540

preachmore.3540

i haven’t logged in the game for some months, my main character and my only 80 had loged off the last time i played, in Crown Pavillion ……. now whenever i try to log in her, the loading page of Crown Pavillion shows and after a while th egame crashes (this makes my character inaccessible/locked)
i can log in my other characters fine…

My main character is stuck at Crown Pavillion

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Posted by: eldris.8461

eldris.8461

You may be best off contacting support directly (link at top of page) as it’s probably a fairly isolated instance of this bug by now. The previous behaviour was to kick the player straight to Divinities Reach as soon as the Crown Pavillion loading was done. This definitely used to work but a more recent update may have broken it.

My main character is stuck at Crown Pavillion

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Posted by: Tettlon.9473

Tettlon.9473

I’m having the exact same issue today. Haven’t played for a few months and I installed the new updates last night. Went to log into my Elementalist this morning and the game crashed several times. Realized he was in the Crown Pavilion and thought this might be the problem as my other 3 characters not in the Pavilion are able to enter the game just fine. Sent in a customer support ticket several hours ago but still no reply, hopefully i’ll hear back soon.

My main character is stuck at Crown Pavillion

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Posted by: Tettlon.9473

Tettlon.9473

Preachmore, have you heard anything back yet or had any luck getting your character out of the Crown Pavilion? I sent in a customer support e-mail yesterday but still haven’t heard anything back yet. Poor Elementalist is still stuck in limbo somewhere…

My main character is stuck at Crown Pavillion

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Posted by: Robert.4197

Robert.4197

I know this might not be related but could you maybe try this:

I would like you to try a command line argument we have seen resolve this type of issue.

Please go to your shortcut for Guild Wars 2 and right click it and choose properties.

In the line that says Target, add a space at the end of whats there and then -prefreset

It should look something like this: “C:\Games\Guild Wars 2\Gw2.exe” -prefreset

Click apply and then ok.

Once the above is done, try launching the game and logging into the character you are having issues with. If this resolves the issue, go back into your shortcut again and remove the -prefreset line.

Hope this helps!

My main character is stuck at Crown Pavillion

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Posted by: Tettlon.9473

Tettlon.9473

Thanks for trying to help but I finally heard back from customer support. Looks like I’m outta luck until they are able figure out a way to fix the bug. Who knows how long that might take. Guess I’ll make sure I never log out in a living story zone again, not that I planned on taking a seven month break the last time I logged out…

My main character is stuck at Crown Pavillion

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Posted by: Robert.4197

Robert.4197

Have you tried guesting to a low pop server?

I managed to fix it, thread can be closed.

For future reference:
I waited until off-peak hours and guested on a server with low population. Then I logged into my main. The game still crashed, but only after transporting me to Gendarran Fields. After a restart it worked fine.
So I’m guessing the issue was that the game wanted to automatically transport me from a nonexisting map to GF, but GF was full. So instead of going to the overflow it bounced me back to Labyrinthine and then crashed.

My main character is stuck at Crown Pavillion

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Posted by: preachmore.3540

preachmore.3540

My main is still locked in Crown pavilion……. I contacted support service but all i got was generic replies (like they didn’t read my mail)
I tried guestin in a low population server, but the lowest was a medium one and it didn’t worked out