Need Help. Screen Freezes, Data Corruption

Need Help. Screen Freezes, Data Corruption

in Bugs: Game, Forum, Website

Posted by: Shivan.9438

Shivan.9438

I’m running into some serious problems with GW2+HoT.

It started about 2 weeks ago. My screen would freeze randomly, but the sound would keep going. I’d exit the game, reboot and things would be back to normal for a little bit. However after an hour, game sounds would start skipping. For example if an NPC said something, it would stutter and repeat what it was saying. “Hey-ey-ey-ey, that farmer up the hill just punched me in the fa-ce-ce-ce-ce.” That is the tell tale sign that I’m about to get screen freezes again.

I’m not a complete idiot and figured that my game data wasn’t working right so I repaired it following the steps on the website. The game ran fine for a few days and then the game would start screen freezing, NPC speech and sounds skipping. Then finally, night before last I tried to log in and GW2 popped up and said that the last time I had run GW2 it encountered a problem and that the data may be corrupted, and recommended that I let GW2 repair the client. I said yes.

It repaired itself and when I tried to log in, I got a notification saying that GW2 can no longer run, contact support. I uninstalled the game, downloaded it again and when I tried to install, it told me that my A: drive was open, that I should check the volume information and it couldn’t install.

1.) I don’t have an A: drive.
2.) My C: drive has over 500 gigs. So it’s not a volume problem.

I cancelled everything, rebooted and got the game to install. Things were running great for a day; 12 hours. Then it started the screen freezes again and the sound skipping. I logged out just a while ago and GW2 tells me that it encountered a problem the last time it was loaded, needed to repair. Again I said yes.

The screen freezes still happen. I’m at my wits end here. Repaired, new install, still same problem.

CPU: AMD Athalon 2 XII – 250, Video Card: ATI Radeon 7500 Series. (Up to date drivers) 4 gigs of RAM. Windows 7 64 bit edition.

Up until now, I’ve been able to play the game fine, no problems, so I can’t figure why it’d be a RAM problem, video card problem or even a CPU problem. This is getting nerve racking, as this install is not even a full day old and the problems are back. I can also play other games just fine.

(edited by Shivan.9438)

Need Help. Screen Freezes, Data Corruption

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Just wondering…are you using the 32-bit client, or the 64-bit client?

Need Help. Screen Freezes, Data Corruption

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Posted by: Shivan.9438

Shivan.9438

I’m using the 32 bit client. If I use the 64 bit client it really hogs the resources and if I alt tab out the client crashes.

Need Help. Screen Freezes, Data Corruption

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can contact the Tech CS Team via the ‘Support’ link above/below and ‘Submit a Request’ for assistance.

Good luck.

Need Help. Screen Freezes, Data Corruption

in Bugs: Game, Forum, Website

Posted by: AriaSilverfyre.8702

AriaSilverfyre.8702

If you have multiple hard drives, try installing GW2 on a different one. I once had a drive go bad on me and do something very similar. I had to repair the .dat file almost daily after a while, even though my other games ran just fine.

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