(edited by Forgotten Deus.1423)
Never received Gem Store Items.
Did you try clearing out your inbox? If it has too much mail in it (usually 10+ letters) it will hold new messages in a queue until they have room.
His inbox wasn’t full in the screenshot though.
Did you try clearing out your inbox? If it has too much mail in it (usually 10+ letters) it will hold new messages in a queue until they have room.
I feel so stupid now, thanks, that worked.
No worries. The mailbox can be deceptive, because some system/NPC mail won’t make it appear full, but they will block new messages.