Never received Gem store order

Never received Gem store order

in Bugs: Game, Forum, Website

Posted by: WhiteDragon.5408

WhiteDragon.5408

Q:

I bought ten bucks worth of gems so i could get some rich dragon coffers. I made two orders of 5 coffers and never received them. The 800 gems was taken from my account but i have nothing to show for it. Any chance I could at least get my money back if I can’t get my coffers?

Never received Gem store order

in Bugs: Game, Forum, Website

Posted by: Saucermote.9140

Saucermote.9140

A:

Delete a few mails from your inbox in game and see if that helps, otherwise you’ll probably have to file a ticket.

You don’t win friends with Salad.

Never received Gem store order

in Bugs: Game, Forum, Website

Posted by: WhiteDragon.5408

WhiteDragon.5408

How would I file a ticket?

Never received Gem store order

in Bugs: Game, Forum, Website

Posted by: Saucermote.9140

Saucermote.9140

https://en.support.guildwars2.com/

I think you need to create a support account there and then you should be able to submit a ticket.

You don’t win friends with Salad.